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AI / ML Support Engineer

Hierarch Soft Technologies, Inc.Baton Rouge, LA🇺🇸United StatesPosted Sep 24, 2026

Why This Role Stands Out

Advance your career in AI/ML with Hierarch Soft Technologies, Inc., gaining hands-on experience with cutting-edge generative AI and cloud platforms in a hybrid environment. You'll thrive here if you have a strong foundation in machine learning, troubleshooting complex technical issues, and a passion for optimizing AI models, making this an excellent opportunity to grow your expertise.

Quick Overview

Seniority
Mid Senior
Work mode
Hybrid
Location
Baton Rouge, LA, United States
Posted
3 days ago
ShellAWSMachine LearningAzureDeep LearningC++Generative AIGoogle CloudJavaJavaScriptPyTorchPythonTensorFlow

Job Description

Position: AI/ML Support Engineer 
Location: Baton Rouge, LA (Hybrid)
Duration: Longterm
Need 5+ years of experience.

Job Description :

This profile outlines the desired skills and experience for an AIML Support Engineer, empowering teams to effectively identify and recruit qualified candidates. Ideal candidates should possess a strong foundation in AIML, machine learning, and natural language processing, with a specific emphasis on data analysis, data pipelines, and model deployment. They should be capable of troubleshooting model-related issues, optimizing model performance, and providing expert support for various AIML platforms.

Technical Skills:

● Compute Fundamentals: Demonstrates a deep understanding of compute concepts, including virtualization, containerization, operating systems, and system administration.
● Cloud Technologies: Experience with cloud platforms like Google Cloud Platform, AWS, and Azure, including their AI/ML services.
● Generative AI Experience with LLMs and Generative AI and Google Cloud Products and services (e.g Vertex AI, Dialogflow, Gemini)
● ML Development: Experience with Machine Learning model development and deployment.
● AIML Frameworks: Experience with frameworks for deep learning (e.g., PyTorch, TensorFlow, Jax, Ray, etc.), AI accelerators (e.g., TPUs, GPUs), model architectures (e.g., encoders, decoders, transformers), and using machine learning APIs.

Experience:

● Troubleshooting Code Experience: 2 years of experience reading code in a general-purpose coding language (e.g., Java, C, C++, Python, Shell, Go, or JavaScript, etc.) or in system design.
● AIML Experience: +2 Experience with Machine Learning model development and deployment.
● Troubleshooting Experience: 3+ years of experience in troubleshooting, diagnosing, and resolving complex issues.
● Support Experience: Familiarity with support methodologies, case lifecycles, and analytical skills for breaking down issues. 

Regards 
Mark R
Email:

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