Sr Pega Business Analyst

Job Title: Sr Pega Business Analyst

Location: Rye, NY

Duration: 1 year

Description:

We are seeking a Senior Business Analyst with strong experience in Distrubited Energy Services (DES), Customer Project Managment System (CPMS), PowerClerk, Project Center, Sales Force, Pega Cloud, enterprise requirements gathering, and high-quality technical documentation (including BRDs/FRDs).

This role works closely with Product Owners (PO)/ business stakeholders and will collaborate with architects, developers, and QA teams to deliver scalable workflow and case-management solutions.

• Lead requirements gathering, analysis, and documentation (BRD, FRD, user stories, acceptance criteria).
• Work with Product Owners, developers to translate business needs into Pega case types, workflows, rules, integrations, and UI requirements.
• Diagnose functionalities within our system applications and help provide trouble shooting and resolution support.
• Create process flows, data maps, wireframes, and interface specifications using Visio, Lucidchart, Miro, or similar tools.
• Produce clear technical documentation including SDDs, SOPs, user guides, and traceability matrices.
• Support release nights and UAT planning, test case validation, defect triage, and go-live readiness.
• Perform data analysis (SQL, Excel Power Query/Pivot) to validate requirements, reporting needs, and system outputs.
• Collaborate in Agile (Scrum/Kanban) ceremonies using Jira or Azure DevOps.
• Developer experienced with AI/AgenticAI/GenAI
• Experience with all PEGA/ PEGA Cloud related development, platform, performance etc.