AI & Digital Trainer

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MinterEllison is one of Australia's largest independent law and consulting firms. With a heritage of almost 200 years, we are known for our excellence, and our authentic and enduring relationships with our clients, our people and our communities. Clients seek out MinterEllison to help them solve complex problems every day. We do this by our full-service legal offering and complementary consulting offering.

We offer opportunities to work on industry-leading mandates for top-tier clients, while being part of a high-performing and collaborative team that values excellence, diversity of thought, curiosity, and inclusion. We value our people and empower them to achieve their ambitions - with the support, trust and autonomy to grow their careers in meaningful ways.

At MinterEllison, we're leading the way with AI and other emerging technologies, powering innovation right across our firm. You will have the opportunity to engage with AI tools we've built, and other external AI tools, to enhance efficiencies and excellence internally and with our clients.

The Digital Coach is a key driver of the firm's digital transformation, sitting within the Digital group and working closely with project, change and technology teams. This role focuses on accelerating the adoption of AI and digital tools across the firm by translating technology into practical, day to day value for our people. We are recruiting a Digital Coach for our Brisbane office with hybrid working arrangements available.

As a Digital Coach, you will:

• Design and deliver high quality digital learning solutions aligned to business needs
• Coach and support partners, lawyers and business services teams in the effective use of AI and digital technologies
• Drive firmwide adoption of AI tools including Legora, Microsoft Copilot, HelpMe (Moveworks), and other emerging technologies
• Deliver digital mentoring and coaching programs that support real work scenarios
• Build trusted advisor relationships with stakeholders across all levels of the firm
• Partner with Digital, project and change teams to understand end user experiences and remove barriers to adoption
• Modernise and enhance existing IT training materials, incorporating innovative and self paced learning approaches
• Monitor and report on AI and digital adoption metrics, translating insights into actionable recommendations
• Contribute to continuous improvement of learning resources and digital capability across the firm
• Ensure digital practices align with cyber security policies and technology standards

More About You

You are confident working with senior stakeholders and passionate about helping people adopt new ways of working through technology.

You will bring

• Professional qualifications in training, learning design or a related discipline
• 5 years + demonstrated experience designing and delivering eLearning and digital learning solutions
• Experience coaching professionals in the adoption of AI and digital tools, ideally in a professional services environment
• Strong working knowledge of Microsoft 365, AI enabled tools and enterprise applications
• Understanding of change management principles (e.g. ADKAR or equivalent) and experience managing resistance to change
• Excellent written and verbal communication skills, with confidence in public speaking
• Proven stakeholder engagement and consulting skills, with the ability to extract and translate workflow insights
• Strong problem solving skills and a customer focused mindset
• Ability to interpret adoption and usage data and turn insights into practical recommendations
• A proactive, self starter approach with the ability to manage competing priorities

We encourage applications from people of all ages, abilities, cultural backgrounds, genders (including trans or gender diverse), LGBTQ+ people and those with carer responsibilities. We particularly encourage Aboriginal and Torres Strait Islander people to apply.

If you would like further information, require any adjustments throughout the recruitment process or for a confidential discussion, please contact .