Sales Administrator

Marriott is seeking a detail-oriented Sales Administrator to support our hotel sales team in driving revenue and delivering exceptional hospitality experiences. In this role, you will prepare proposals and contracts, maintain CRM data and reports, and coordinate site visits, group bookings, and client communications. You will partner closely with operations, events, and front office teams to ensure seamless execution of meetings and stays. Ideal candidates bring strong organizational skills, proficiency in Microsoft Office and sales systems, and prior experience in sales support or hospitality. Marriott offers robust training, growth opportunities, and comprehensive benefits in a people-first culture.

Responsibilities

• Support hotel sales team with proposals, contracts, and group reservations
• Maintain sales databases, reports, and CRM records accurately
• Coordinate site visits, client meetings, and follow-up communication
• Prepare sales presentations, rate quotes, and event documentation
• Liaise with operations, front office, and catering to ensure smooth execution
• Track sales KPIs, revenue performance, and lead pipeline
• Respond to client inquiries and provide timely, professional assistance
• Assist in preparing budgets, forecasts, and monthly sales reports
• Help organize sales promotions, trade shows, and familiarization trips
• Ensure compliance with Marriott brand standards and sales processes

Required Skills

• CRM software (e.g., Salesforce or hospitality-specific CRMs)
• Microsoft Excel (spreadsheets, reporting, basic analysis)
• Microsoft PowerPoint and Word for proposals and presentations
• Hotel Property Management Systems (e.g., Opera) familiarity
• Data entry and database management
• Sales reporting and KPI tracking
• Calendar and meeting coordination tools (Outlook, Teams)
• Document management and e-signature platforms
• Basic budgeting and forecasting support
• Professional written and verbal communication