Senior Salesforce Developer

Short Summary:

NCDHHS ITD is looking for a Senior Salesforce Developer/Expert to lead the design and implementation of a secure, scalable, and user-centric Salesforce and integration solutions for the Back@Home project.

Job description:

NCDHHS ITD is looking for a Senior Salesforce Developer/Expert to lead the design and implementation of a secure, scalable, and user-centric Salesforce and integration solutions for the Back@Home project.

• Provide day‑to‑day administration, configuration, and troubleshooting for Salesforce applications to ensure availability, stability, and alignment with business goals.
• Design, develop, test, and implement custom Salesforce components including Apex classes, triggers, Visual force pages, Lightning components, flows, and integrations.
• Translate complex business requirements into scalable technical solutions using Salesforce tools (flows, process builder, approvals).
• Build and support integrations between Salesforce and external systems using APIs, middleware, or other methods to ensure seamless data flow.
• Manage environments, deployments, user roles, permissions, security policies, and large data loads.
• Diagnose system issues, perform root-cause analysis, implement fixes, and continuously optimize performance.
• Work closely with business, product owners, QA teams, technical leads, and project managers to deliver enhancements and support strategic initiatives

Required Skills & Qualifications

• Extensive hands-on experience with Salesforce Administration and Development (Apex, Lightning, SOQL/SOSL, APIs).
• Strong understanding of Salesforce data modeling, security, workflows, and automation.
• Experience developing enterprise-grade integrations.
• Ability to design, document, and deliver complex technical solutions.
• Excellent troubleshooting and analytical skills.
• Experience supporting large, statewide or enterprise systems

Preferred Qualifications

• Salesforce certifications (Platform Developer I/II, Administrator, App Builder).
• Experience with Agile methodologies.
• Experience supporting public-sector or healthcare-related systems.