Engineer - Salesforce

The role / impact

In this role, you will deliver well-structured, high-quality features across Xero's Salesforce platform and connected sales tools over a 3 to 6 month horizon. You will connect each feature to customer and business outcomes, using data, customer insights, and AI tools to make thoughtful trade-offs between speed and engineering quality.

Working across teams and with cross-functional stakeholders, you will bring clarity to technical solution designs, improve engineering practices, and elevate overall system scalability. You will also mentor team members, contribute to incident response, and ensure reliable, zero-impact production deployments.

The team / how they connect

Our engineering teams work collaboratively with sales leaders, technical peers, and cross-functional partners to solve complex platform challenges. We foster an inclusive, high-performing environment where everyone actively participates in agile ceremonies, shares constructive feedback, and supports one another. Together, we take collective ownership of technical excellence, continuous improvement, and delivering software that makes a meaningful difference.

Initially, you will focus on

• Designing and delivering Salesforce features using the right balance of Apex, Lightning Web Components, and declarative tools like Flows.
• Supporting connected sales tools and managed package upgrades, such as PandaDoc, Gong, and Outreach.
• Setting up production monitoring, SLOs, and error handling while managing sandbox refreshes and release deployments.

Where and how you can work

We offer a flexible hybrid working environment that balances working from home with time spent connecting in our modern office spaces. You will have access to collaborative team areas and dedicated community days to collaborate with your peers in person.

Here are some of the things we are looking for

• Experience developing software using Apex, LWC, SOQL, and declarative Salesforce tools.
• A practical approach to using AI responsibly across feature development, debugging, and system log analysis.
• Deep expertise in a key Salesforce area such as Sales Cloud, CPQ, Data Cloud, or integrations.
• Background in building and maintaining REST APIs and platform event integrations.
• Familiarity with source control, deployment tooling like Salesforce CLI, and continuous integration pipelines.
• Proven track record of handling production incidents, root-cause investigations, and quality assurance through TDD and trunk-based development.
• Strong stakeholder communication skills the ability to explain technical concepts clearly, navigate competing priorities, and keep people aligned across functions.