Healthcare IT Service Desk Analyst - Flexible Work Options

State Government of Victoria, AustraliaMelbourne, Victoria🇦🇺AustraliaPosted 11 Oct 2026

Why This Role Stands Out

This role offers a fantastic opportunity to grow your IT career within a reputable state government healthcare setting, with a competitive salary and the flexibility of a hybrid work model. You'll thrive here if you enjoy problem-solving and contributing to critical hospital operations, so definitely consider applying to make a real impact.

Quick Overview

Salary

A$77.4k/yr

Seniority

Mid Senior

Employment type

Full Time

Work mode

Hybrid

Location

Melbourne, Victoria, Australia

Job Description

Royal Children's Hospital seeks a Service Desk Analyst to provide frontline ICT support in a large hospital environment. You will diagnose and resolve issues at first contact, escalate when needed, and coordinate with ICT teams and vendors to restore services within SLAs.

The role sits in the ICT department as a full-time ongoing position, with a base salary range of AU$77,426.44 to AU$85,597.72 per annum, pro rata for part-time staff, plus superannuation.