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Sr. Business Analyst with Public Safety Systems experience

Tetra ComputingBaltimore, MD🇺🇸United States

Quick overview

SeniorityMid Senior
Work modeOn Site
LocationBaltimore, MD, United States
Project Management

Job description

Job title: Sr. Business Analyst with Public Safety Systems experience
Location: Baltimore, MD, Hybrid (Local candidates only)
Duration: Long-term contract
Experience: 5+ years

Job description
Support a Jail Management System replacement by validating requirements, evaluating solutions, and working with business stakeholders, technical teams, and vendors through implementation.

Important requirements
• Translate documented business needs into functional and nonfunctional system requirements, and work with users to resolve issues and clarify requirements.
• Partner with development teams and vendors to create prototype designs for medium- to high-risk projects.
• Write detailed unit and system test scripts based on functional requirements, and facilitate user acceptance testing as needed.
• Assess business operations and recommend process improvements, automation opportunities, and technology solutions.
• Gather, consolidate, and communicate input from subject matter experts.
• Partner with business users, project managers, and developers on high-level software design and integration.
• Analyze existing systems, operations, workflows, and data flows to develop system designs, delivery roadmaps, and integrations. Produce detailed design documents and coordinate implementation requirements with stakeholders.
• Support the full systems development lifecycle, including needs assessment, problem definition, requirements analysis, and evaluation of business solutions.
• Provide consultation, technical assistance, and responsive customer service to stakeholders throughout implementation.
• Document business requirements for change requests and break/fix work.
• Support internal and external integrations, including design, testing, and troubleshooting.
• Provide metrics for reporting, system performance, and process control.
• Participate in or lead user training as needed.

Minimum qualifications
• Bachelor’s degree in Business, Computer Science, or a related field from an accredited college or university.
• At least five years of experience in systems analysis, change management analysis, project management, program analysis, or a closely related field.
• Demonstrated experience as a primary technical resource during public safety system implementation and post-production support.

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