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Service Delivery Manager

CloudAI TechnologiesWashington, DC🇺🇸United StatesPosted Sep 22, 2026

Quick Overview

Seniority
Mid Senior
Work mode
Hybrid
Location
Washington, DC, United States
Posted
Yesterday
AWSAzureGoogle CloudPMP

Job Description

  • Ten (10) years of experience in technical delivery management, service delivery management, or program management for external customers under contract.
  • Demonstrated experience owning multiple concurrent engagements with accountability for schedule, budget, and margin.
  • Demonstrated experience delivering a technology solution, product, or platform through full lifecycle to production and into sustained operation.
  • Demonstrated experience leading data modernization, application modernization, or digital transformation programs, including the legacy system replacement, migration, and cutover that those programs require.
  • Experience driving the organizational readiness, change management, and adoption a transformation program depends on to deliver its value.
  • Experience owning service level commitments and leading escalation and recovery on engagements that were off track.
  • Experience leading cross-functional teams, including off-shore delivery resources.
  • Experience both leading others and performing delivery work directly.
  • Experience with public sector, SLED (state, local, and education), or higher-education clients preferred, not required.
  • Certifications
  • Project, program, or service management certification required (e.g., PMP, PgMP, PMI-ACP, CSM, ITIL, or equivalent).
  • Cloud certification (AWS, Azure, or Google Cloud) preferred.

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