Why This Role Stands Out
This hybrid Desktop Services Analyst role at Spotlight Retail Group offers a fantastic opportunity to advance your IT support expertise, becoming a subject matter expert in Windows, AD, O365, and Intune while contributing to a reputable company. You'll thrive here if you possess strong technical skills, a customer-centric approach, and a passion for collaborative problem-solving, so we encourage you to apply and explore this exciting career path.
Quick Overview
Job Description
Spotlight Retail Group is seeking a Desktop Services Analyst to join our End User Services Team in a hybrid role based in VIC, South Melbourne. You will support the Desktop Environment, handling incidents, requests, and maintenance across multiple sites.
You'll work on 1st-3rd level support, manage SLAs, and be a subject matter expert for Windows, AD, O365, and Intune MDM. A strong customer focus and teamwork are essential for success.
Similar jobs
- QA
Network Analyst
NewQantas Airways
Melbourne, Victoria🇦🇺Hybrid4 hours agoComplianceContinuous ImprovementPower BI+1 - ER
Incident Manager
NewEricsson GmbH
Sydney, New South Wales🇦🇺Hybrid11 hours agoMachine LearningContinuous ImprovementCustomer Success+2 - 1F
IT Support Specialist Brisbane, West End
New100 Fitness and Lifestyle Group Bidco Pty Ltd
Brisbane, Queensland🇦🇺HybridYesterdayAzureConfluenceJiraTechnology - 1F
Hybrid IT Support Specialist - MSP-Experienced
New100 Fitness and Lifestyle Group Bidco Pty Ltd
Brisbane, Queensland🇦🇺HybridYesterdayAzureTechnology - HE
Level 2 Service Desk Analyst - IT Support & Growth Path
NewHelia
Sydney🇦🇺HybridYesterdayTechnology - SP
Serivce Desk Engineer Level 2
NewSirius People
Sydney, New South Wales🇦🇺HybridYesterdayEngineering