IAM Program Manager

GovCIO is currently hiring an IAM Program Manager to lead program delivery for the enterprise Identity, Credential, and Access Management (ICAM) program supporting the Department of Veterans Affairs. This role manages cost, schedule, and technical performance across the program - directing service delivery, release and deployment planning, and continuous improvement across the IAM engineering, architecture, and operations teams. The IAM Program Manager serves as the primary customer point of contact for the program, partners closely with the IAM Architecture team to transition new identity capabilities into production, and brings deep, long-tenured experience delivering credentialing and identity services - such as PIV/HSPD-12 credentialing, identity proofing, and Single Sign-On - across large, multi-application federal environments. This is a fully remote position located within the United States.
Please note: The contract has not been awarded; this position remains unfunded and is contingent upon the award of the contract.
Responsibilities
Owns program delivery for the ICAM environment, including directory services, federation/SSO, multi-factor authentication, PKI/credentialing, identity proofing, privileged access management, and identity lifecycle/provisioning systems.

• Plans and coordinates release and deployment activities for IAM capabilities, working with engineering and architecture teams to manage scope, schedule, and risk through production rollout.
• Coordinates patch management, system health monitoring, and vulnerability remediation activities across the IAM technology stack with the security operations and engineering teams.
• Coordinates the transition of newly engineered IAM/ICAM capabilities - including identity resolution and person-matching enhancements - from the architecture/engineering team into production.
• Oversees delivery and integration of credential and identity services - including Credential Service Provider functions, identity proofing, e-signature, provisioning, authorization management, and PIV/HSPD-12 credentialing - across a large, multi-application federal portfolio.
• Monitors contract funding and burn rate, manages the program budget, and prepares forecasts of program financial performance; supports capital planning and budget justification documentation (e.g., OMB-300) for program funding and modernization initiatives.
• Establishes program milestones and tracks performance metrics, monitors progress against program goals, and identifies and resolves issues through resource reallocation, process improvement, or escalation.
• Prepares and delivers program status reports, risk registers, and performance metrics to government stakeholders and GovCIO leadership, including briefings and funding justifications to senior VA executives.
• Ensures IAM program activities comply with applicable federal policy and agency-specific Authority to Operate (ATO) and security requirements.
• Directs a Program Management Office (PMO) of IAM program staff - engineers, analysts, and service desk personnel, typically ranging from 15-25 personnel - and mentors team leads on program best practices.
• May be responsible for recruiting, interviewing, and hiring program staff, and supports expansion of the IAM program's scope with the customer.

Qualifications
Required Skills & Experience

• Bachelor's degree, and 12+ years of experience in program/project management, including 10+ years supporting IT programs; equivalent additional experience may be substituted for a technical or business-related degree.

• 5+ years managing IT programs through the full delivery lifecycle - including planning, development, release, and deployment - for programs of similar size and scope.

• 10+ years of demonstrated experience managing programs involving Identity, Credential, and Access Management (ICAM) or Identity and Access Management (IAM) systems.

• Demonstrated experience delivering identity and credential services - such as credential service provisioning, identity proofing, PIV/HSPD-12 credentialing, and Single Sign-On (SSO) integration - across large, multi-application federal environments.

• Experience directing a Program Management Office (PMO) team of technical and analyst staff.

• Experience preparing and managing program budgets, staffing plans, and forecasts of program financial performance.

• Strong customer-facing communication skills, with experience leading program review sessions and status reporting to government stakeholders and executives.

Clearance Required: Must be able to obtain and maintain a suitability/public trust clearance.
Preferred Skills & Experience

• Experience managing an IAM/ICAM program at a federal civilian agency (e.g., VA, DHS, SSA).

• Familiarity with IAM/ICAM technologies and concepts, such as SailPoint, Okta, Microsoft Entra ID, Ping Identity, PKI/CAC, SAML/OAuth/OIDC, and Master Person Index (MPI)/identity resolution.

• Project Management Professional (PMP) certification, or equivalent demonstrated program management experience in lieu of certification.

• Experience supporting capital planning and budget justification documentation (e.g., OMB-300) for federal IT programs.

Posted Salary Range
USD $140,000.00 - USD $160,000.00 /Yr.