Program Manager

RESPONSIBILITIES

Kforce has a client that is seeking a Program Manager in Foster City, CA.

Summary

This role will own the end-to-end implementation and management of the KPI framework used to measure infrastructure performance across the full lifecycle - from site planning and deployment through operational readiness and ongoing operations. You will define the metrics and underlying data requirements, validate data quality, and develop reporting that provides clear visibility into deployment progress, site readiness, infrastructure reliability, and operational performance.

Responsibilities

• Program Manager will gather and document requirements from stakeholders across IT, infrastructure, partnerships, and operations teams
• Implement infrastructure project management platform
• Define and prioritize the software requirements needed to support project tracking across every site
• Design the information architecture for centralizing documentation (contracts, site plans, permitting docs, vendor records, etc.) within the platform
• Define, configure, and validate KPI tracking and reporting functionality within the tool
• Lead user acceptance testing and coordinate feedback loops between internal stakeholders and the vendor
• Serve as day-to-day point of contact with the third-party vendor through requirements-gathering, build, testing, and rollout, escalating scope and risk decisions to Strategic Ops PM
• As a Program Manager, you will develop training materials and drive adoption across the infrastructure team
• Manage project timeline, milestones, and vendor deliverables; report status and risks to leadership

REQUIREMENTS:

• 3-5 years of experience in project management, business systems analysis, or software implementation
• Experience with EV charging, utilities, construction, facilities, or infrastructure deployment
• Experience designing site and project hierarchies, schedule rollups, milestone tracking, and RAG reporting
• Experience with infrastructure deployment tools
• Strong understanding of project tracking methodologies (schedule vs. plan, milestone tracking, RAG/status reporting)
• Excellent communication skills with ability to influence cross-functional stakeholders
• Strong analytical, organizational, and documentation skills
• Ability to map the full site lifecycle, including permitting, procurement, construction, commissioning, and operational handoff
• Ability to work independently across multiple workstreams and stakeholder groups and in ambiguous environments

Bonus Qualifications:

• Experience implementing project management platforms
• Experience migrating spreadsheet-based processes and data into an enterprise system
• Experience in infrastructure, construction, or deployment-heavy operating environments
• Background in KPI/dashboard design
• Advanced Excel skills

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions. Kforce is an Equal Opportunity/Affirmative Action Employer.

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