IT Business Analyst

Key Responsibilities
Collaborate with business stakeholders to gather, analyze, and document requirements for IT solutions supporting manufacturing operations
Develop detailed Business Requirements Documents (BRDs), process flows, use cases, test cases, and other project documentation
Serve as a liaison between business stakeholders and technical teams to ensure alignment between business requirements and technology solutions
Lead small-scale projects or workstreams, managing scope, schedule, cost, and deliverables
Facilitate meetings with internal teams, vendors, and third-party partners throughout the project lifecycle
Support system testing and validation activities, including Installation Qualification (IQ), Operational Qualification (OQ), and Performance Qualification (PQ)
Perform functionality, usability, and User Acceptance Testing (UAT) to verify solutions meet defined business requirements
Develop and execute comprehensive test plans and UAT scenarios, document results, and coordinate defect resolution before go-live
Provide end-user training, documentation, and implementation support
Partner with support teams to transition completed projects into operational maintenance and provide post-implementation support
Lead end-to-end process improvement initiatives by identifying gaps, defining requirements, and implementing optimized workflows aligned with business objectives
Maintain project and transition documentation, including system configuration details, support guides, and knowledge-transfer materials
Coordinate knowledge transfer to IT operations and oversee successful system go-live activities within a manufacturing environment
Manage multiple priorities while collaborating with cross-functional teams across manufacturing and IT operations
Required Qualifications
5+ years of experience
Bachelor's degree in Information Technology, Computer Science, or a related discipline
Skills
IQ/OQ/PQ Validation
Manufacturing Systems Support
Regulated Manufacturing Environment Experience
System Testing and Validation
Project Documentation
Business Requirements Documentation
User Acceptance Testing
Requirements Gathering
Small-Scale Project Leadership
Stakeholder Management
Process Improvement
Knowledge Transfer
End-User Training
Test Case Development
Written and Verbal Communication
Cross-functional Collaboration
Schedule
Start date: 2026-10-05