Quick Overview
Job Description
Job Title
Digital Product Owner
Duration (Contract):
12 Months
As a Digital Product Owner, you will support the development of content creation and delivery of digital messaging platform capabilities. You will be partnering with cross-enterprise platforms to understand their messaging needs including client and firm impact and then prioritize those needs and build out a messaging strategy. You will execute the delivery of messaging that aligns with the overall vision, strategy and roadmap of Digital Messaging.
You will also support a product roadmap and work alongside the team of product owners who will continually evolve how we communicate with our clients and how we're measuring our success.
Strategy - Envision the future and build the near-term roadmap for the Digital Messaging channel and adoption
Execution Support all aspects required to bring new multi-channel digital messages to clients, including the gathering of requirements, creation, development and implementation of the solutions
Client service Serve clients with compelling capabilities that improve client outcomes
Partnership Collaborate with a cross-enterprise team of partners to understand the messaging needs and how our product can deliver value to our clients
You will work closely with the leadership team to understand needs and deliver on the vision and goals for our client's digital messaging needs
Ensure customer-driven design across user pain points, market needs, and usability test results
Execute the development process with technical teams, internal partners and external vendors from beginning to end including writing business requirements / use cases / user stories, working with legal / compliance, conducting user acceptance testing and communicating project status to project team.
Support sprint and release plans together with Scrum Master
You will champion Agile methodologies, participating in the product owners role in daily stand-up meetings, sprint planning sessions, backlog prioritization, user story preparation and demos. You will serve as a channel/utility subject matter authority and evangelist to partners
Data Analytics experience with a strong ability to turn data into insights.
Strong knowledge base and experience developing or leading digital platforms, coupled with knowledge of the underlying technology, both current and emerging
Understanding of Sales Force Market Cloud
Skilled at working cross-functionally with technology, service, marketing and product teams to lead the entire lifecycle of a digital platform
Prior experience as an Agile Product Owner or leading scrum teams is preferred, with a deep understanding of agile
Self-starter with outstanding organizational skills and ability to track multiple project deliverables with minimal direction
Ability to identify and manage risk: such as performance risk and ability to create mitigation plans and risk controls
Good understanding and/or experience with financial services regulations is a plus
Bachelor's degree required (MBA preferred)
4+ years digital product owner experience
The hourly range for roles of this nature are $50.00 to $80.00/hr.
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