Technology

Technical Writer/Business Analyst

StrivectorFarmington Hills, MI🇺🇸United States

Why this role stands out

This role offers a fantastic opportunity to grow your skills in both technical writing and business analysis within a reputable company, where you'll transform complex information into clear, engaging content. If you're a mid-senior professional with a talent for analysis and a passion for clear communication, you'll thrive here and should definitely consider applying.

Quick overview

SeniorityMid Senior

Work modeOn Site

LocationFarmington Hills, MI, United States

Job description

Title : Technical Writer/Business Analyst

Location : Onsite- Farmington Hills, Michigan

Position Type : Contract-12 Months- Monday thru Friday

We’re searching for an experienced technical writer to join our team and help take our client-focused services to new heights. The ideal candidate will have proven success in writing software development documentation. Also important in this role are an ability to evaluate and analyze complex information and a natural desire to help people understand it.

Objectives of this role

Develop comprehensive software documentation that meets organizational standards

Gain deep understanding of products and services, and translate complex information into simple, polished, engaging content

Write user-friendly content that meets the needs of target audience, turning insights into language for user success

Develop and maintain detailed database of reference materials, including research, usability tests, and design specifications

Evaluate current content and develop innovative methods for improvement

Responsibilities

Research, outline, write, and edit content, working closely with various departments to understand SOFTWARE AND BUSINESS project requirements

Gather information from subject-matter experts and develop, organize, and write procedure manuals, technical specifications, and process documentation

Work with development and support leads to identify documentation repositories, revise and edit, and determine best solutions for data compilation and centralized storage

Research, create, and maintain information architecture templates that adhere to organizational and legal standards and allow for easy data migration

Develop content in alternative media forms for maximum usability, with consistent voice across all documentation

Required skills and qualifications

Two or more years of experience as an effective software technical writer

Proven ability to quickly learn and understand complex subject matter

Experience in writing documentation and procedure manuals for various audiences

Superb written communication skills, with a keen eye for detail

Experience in working with engineers to improve user experience (ex: design, UI), refine content, and create visuals and diagrams for technical support content

Ability to handle multiple projects simultaneously

Preferred skills and qualifications

Bachelor’s degree (or equivalent) in journalism, communications, or relevant technical field

Big Plus-former software development experience as a programmer/developer

Firm understanding of SDLC (systems development lifecycle)

Previous experience in software development

Professional certification (ex: Society for Technical Communication)