Quick Overview
Job Description
Duck Billing Business analyst
Remote, US / Canada
Job Summary
We are looking for an experienced Duck Creek Billing Business Analyst with strong expertise in Duck Creek BillingCenter and P&C Insurance domain. The candidate will gather business requirements, support billing implementations, work with stakeholders, and coordinate with development and QA teams.
Key Responsibilities
· Gather and document business requirements, user stories, and process flows
· Analyze billing workflows, invoicing, payments, and collections
· Work with developers, QA, and business teams during implementation
· Support UAT, defect tracking, and production issue analysis
· Participate in Agile/Scrum ceremonies
· Required Skills
· 8+ years of BA experience in Insurance domain
· 4+ years of Duck Creek BillingCenter experience
· Strong knowledge of P&C insurance and billing processes
· Experience with BRD/FRD, Agile, Jira, and SQL
· Excellent communication and stakeholder management skills
Preferred Skills
· Duck Creek Policy/Claims exposure
· API/Web Services knowledge
· Duck Creek certification preferred
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