Asst-Office Operations

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Job Title

Asst-Office Operations

About the Department

Be part of something new at Henry Ford River District Hospital, our next-generation campus rising in Detroit's revitalized riverfront corridor. Help shape care from the ground up in a state-of-the-art facility built for the future, steps from the energy of Detroit's growing innovation district. This role is integral to our commitment to providing exceptional patient experiences in a cutting-edge medical setting.

Role Overview

As an Asst-Office Operations, you will be the first point of contact for patients and visitors, ensuring a welcoming and efficient experience. Your role is vital in supporting the administrative and clerical needs of our medical team, contributing to the seamless operation of patient care services.

Why Henry Ford Health

At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.

What You Will Do

• Greet patients and visitors, check patients in and out, and obtain necessary documentation.
• Verify and enter demographic information.
• Obtain and verify insurance authorizations/precertification.
• Complete medical record release requests and schedule/confirm patient appointments.
• Enter, review, and submit charges for patient procedures and services daily.
• Collect co-payments and reconcile all daily reports and deposits for accuracy.
• Provide general office and clerical support to assigned area.

What You Will Need

Required Qualifications

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.

Preferred Qualifications

• EMR Epic or Athena

What We Offer

Join a team where you can grow your career, collaborate with dedicated professionals, and contribute to mission-driven work. We provide opportunities for continuous learning and development in a supportive environment.

Join Our Team

Ready to make a difference? Apply now and be part of our innovative healthcare team at Henry Ford River District Family Medicine