Application Support Analyst - Belfast

• Job Title: Application Support Analyst
• Salary: £43-48k + benefits
• Location: Belfast
• Contract: Permanent, full-time
• Work Pattern: Monday-Friday, standard operational hours, hybrid (3 days office, 2 from home)

The Role

This is an excellent opportunity to work within a business-critical technology environment, supporting applications and systems that underpin essential day-to-day operations. You'll play an important role in maintaining system availability, resolving technical issues and supporting ongoing technology improvements.

Working alongside internal IT teams, business stakeholders and external suppliers, you'll gain exposure to a varied application landscape, operational support and project delivery.

Benefits

• Enjoy a competitive salary, performance-related bonus, private medical cover, and pension matching.
• Benefit from flexible working arrangements, including hybrid options (3 days office / 2 days home).
• Enhanced holidays, maternity and paternity leave and wellbeing days.
• Access professional development opportunities and clear career progression pathways

Responsibilites

• Provide 1st and 2nd line application support, investigating and resolving technical issues while ensuring minimal disruption to business operations
• Monitor application performance and availability, identifying potential problems and helping maintain reliable services.
• Support system upgrades, releases and implementations, including testing and the transition of new solutions into live environments.
• Take ownership of assigned applications, working with internal teams and external suppliers to resolve issues and improve service delivery.
• Investigate recurring technical issues, identify underlying causes and implement preventative solutions.
• Maintain technical documentation, operational procedures and support processes.
• Contribute to wider IT projects, system improvements, security initiatives and business continuity activities.

Desirable

• Knowledge of ITIL service management principles.
• Experience working with SQL and databases.
• Exposure to Linux environments and scripting.
• Understanding of application integrations, interfaces and data management.
• Experience supporting software releases, testing and deployments.
• Awareness of cybersecurity, information security and business continuity principles.
• Experience working within a regulated or business-critical environment.

Why choose VANRATH?

Partnering with VANRATH gives you access to exclusive IT opportunities, expert market insight and tailored career guidance. We take a consultative approach; offering honest advice, interview preparation and direct access to hiring managers - ensuring a smooth process and the best possible role fit aligned to your skills and long-term goals.

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