Why This Role Stands Out
This hybrid Sales and Marketing Manager role at Dogtopia offers exciting opportunities for career advancement within a fun, dog-friendly environment, where you can leverage your sales and customer service expertise to drive growth. You'll thrive here if you're passionate about building relationships, enjoy a flexible schedule, and are eager to contribute to a leading brand in the pet care industry.
Quick Overview
Job Description
Job Description
Job Description
Benefits/Perks
Flexible Scheduling
Career Advancement Opportunities
Competitive Compensation
Fun Working Environment
Bring your dog with you to work
Job Summary
Dogtopia, the industry leader in dog daycare, boarding, and spa services has an immediate opening for an energetic, organized, sales-minded individual. This is a role for someone with a Sales and Customer service experience background who understands hard work, how to deliver and train others to provide top customer service and ensure a great environment for the dogs in our care.
This person should love dogs - and, upon successful completion of training, you can even bring YOUR dog to work with you! Responsibilities
Drive multiple lead generation efforts to gain commitment from pet parents to enroll their dogs in daycare. Fully understand the daycare and boarding model as well as effectively explain the benefits of our services to increase the # of dogs at daycare. Clearly communicate the value of Dogtopia, our pricing and our competitive advantage, as well as demonstrate confident objection handling.
Execute and manage the brand advocate strategy so that Dogtopia pet parents refer you and Dogtopia to friends and family. Drive customer and revenue success outcomes by partnering with Marketing and Operations teams to increase leads, lead conversion, address barriers to entry, drive retention, and increase visit frequency. Engage with pet parents throughout the process including their face-to-face interaction at the store with their dog through a closed sale. Ensure frequency and retention of customers through effective customer management strategies.
Manage the communications between prospective leads and the Center. Leads by example to enable a positive team-oriented culture. Qualifications
At least 1 to 3 years of experience in a sales role. At least 1 to 3 years of experience providing customer facing service. At least 1 to 3 years of managing social media accounts.
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