Director of Human Resources

Job Description
Job Description
The Director of Human Resources leads the HR department, ensuring effective administration of HR policies, procedures, and practices to support organizational goals. This role serves as the primary point of contact for HR-related information and directly impacts employee relations, compliance, and organizational effectiveness. HOW YOU’LL SHAPE THE EXPERIENCE & FUTURE
Develop, coordinate, and conduct orientation for all new associates.

Maintain training records and facilitate ongoing training in collaboration with management teams to support departmental and individual development. Apply legal guidelines and best practices to ensure all candidates and associates are treated ethically and fairly, in compliance with FLSA, FMLA, ADA, EEO, OSHA, COBRA, and applicable state laws. Coordinate and participate in department meetings, implementing decision-making tools to improve meeting effectiveness. Maintain accurate personnel files documenting compensation, benefits, performance, and other mandated information.

Act as a key recruitment contact, developing community relationships, coordinating interviews, pre-employment screenings, assessments, and job offers. Manage retention efforts and, where applicable, oversee union-related processes including Collective Bargaining Agreements and grievance handling. Orient associates on benefits programs, enroll employees, process monthly billings, and audit records to ensure accurate coverage. Serve as the point of contact for Workers’ Compensation cases and coordinate prompt medical attention and safety compliance, including maintaining OSHA logs.

Assist Finance team with payroll processing, ensuring accurate entry of employment data, hours, rates, deductions, and withholdings. Other duties as assigned. KEY STRENGTHS FOR SUCCESS
BIlingual (English/Spanish) required
Strong leadership and organizational skills. In-depth knowledge of employment law and HR best practices. Excellent interpersonal and communication skills. Ability to handle sensitive information with discretion and professionalism. Strong problem-solving skills and ability to drive HR initiatives across departments.

PROFESSIONAL EXPERIENCE
Minimum of 2 years of HR experience in a hotel or resort setting, including payroll administration and familiarity with FLSA and Title VII compliance. Experience managing recruitment, employee relations, and benefits administration. ACADEMIC BACKGROUND
Bachelor’s degree in Human Resource Management or a related field required. SHRM certification preferred. Continuing professional development in HR, employment law, and leadership recommended.

Benefits
Medical, dental, and vision (HSA available)
Company-paid disability & life insurance
Employee Assistance Program
Supplemental benefits
401(k) with match
Employee discounts
Paid vacation & sick time