Head of Human Resources and Office Management

Human Resources Manager
Reports To: SVP Operations
Grand Prairie, TX (Multi-Site: TX, KS, NC; Travel Required)
The HR Manager provides strategic and operational leadership for Human Resources and Safety across the Company.

The role supports professional, technical, sales, finance, and multi-site contract packaging operations, including approximately 300 employees and 1,000 temporary workers across seven U.The HR Manager is accountable for aligning people strategy with business objectives, ensuring workforce compliance and safety, strengthening engagement and retention, and building a scalable, high-performing HR function.

This role leads and develops a team responsible for talent strategy and development, recruiting, onboarding, benefits administration, performance management, employee relations, engagement programming, safety oversight, and HR systems.

Strategic Partnership & Workforce Leadership
Partner with executive leadership to align workforce strategy with business growth, operational demands, and customer requirements
Lead workforce planning for professional, technical, hourly, and temporary populations
Anticipate talent gaps, succession risks, and organizational capability needs
Develop compensation and retention strategies aligned with market conditions and site-level workforce dynamics
Ensure scalable and effective performance management systems across leadership and staff
Talent Acquisition, Onboarding & Retention
Provide direction and leadership to the recruiting team.

Establish recruiting strategies, workforce targets, and conversion plans
Ensure consistent and effective onboarding processes for employees and temporary workers across all sites
Ensure alignment and optimization between HR systems (ADP) and operational systems (including WMS onboarding coordination)
Performance Management & Personnel Administration
Oversee performance evaluation systems, including leadership-level review frameworks
Provide executive-level guidance and oversight on employee relations matters, complaints, claims, and investigations
Advise leadership on organizational design, reporting structures, and compensation alignment
Ensure effective management of employee wellness programs
Ensure occupational health processes, workers’ compensation, and return-to-work programs are effectively managed
Drive continuous improvement in safety culture and performance
Lead engagement and retention strategy across multi-site operations
Holiday meal partnerships with staffing agencies at sites
HR Systems, Reporting & Compliance
Own and optimize ADP HRIS functionality and reporting capabilities
Ensure accurate and timely workforce reporting to senior leadership (turnover, hiring trends, compensation trends, labor cost, etc.)
Oversee co-employment risk management with staffing agencies
Lead, develop, and retain a high-performing HR team, including:
Recruiting team (2)
HR Coordinator (1)
Establish clear accountability, priorities, and performance standards across HR program areas
Ensure strong leadership presence and accessibility across sites
Budget & Financial Stewardship
Develop and manage the annual HR departmental budget, including recruiting, benefits administration, engagement programming, safety initiatives, and professional services
Obtain appropriate executive approval for unplanned or material expenditures
Ensure responsible management and safeguarding of company financial resources
Partner with Finance to provide periodic reporting on budget performance and forecasted expenditures
Key Performance Expectations
The HR Manager is expected to:
Demonstrate consistent executive partnership and responsiveness
Deliver assigned initiatives on time and with quality
Proactively identify workforce, compliance, and safety risks
Develop internal HR capability and succession readiness
Maintain credibility and trust with executive leadership and site teams
Demonstrate sound fiscal responsibility by managing the HR budget within approved parameters, maintaining transparency in departmental spending, and ensuring appropriate oversight and safeguarding of company financial resources.

Founded in 1971, Professional Packaging Systems (Pro Pac) brings deep knowledge and expertise to provide the best packaging solutions for our customers. We serve a wide range of industries, including e-commerce, retail and wholesale food, snack, beverage, specialty manufacturing, fresh produce, hobby and craft, automotive, electronics, pet, cosmetics, and many more. We are headquartered in Grand Prairie, Texas, with regional sales branches in El Paso and Brownsville, Texas, and additional contract packaging and fulfillment operations in Brookshire, Texas;