Customer Service Advisor

Express Recruitment are proud to be working with a growing and forward-thinking business who are looking to recruit a Customer Sales Advisor to join their busy, high-performing team. This is a brilliant opportunity to move into a role where you can use your technical knowledge every day, without the physical graft, while building a long-term career in a supportive, modern environment.

There is an excellent remuneration package on offer including a basic salary of c£25k-30k plus up to c£200 per month bonus, 32 days holiday per year, access to a company gym, and genuine career progression opportunities within a business that invests in its people.

Skills & Experience

• Previous experience within a telephone-based customer service role, ideally business to business
• Ability to clearly communicate technical information to customers
• Good organisational skills with the ability to manage multiple customer enquiries and orders simultaneously
• Passion for providing excellent customer service and excellent relationship-building skills

Roles & Responsibilities

• Handle inbound and outbound calls with customers, including email and online chat
• Provide guidance on products, services, and solutions
• Identify opportunities to upsell products and services
• Maintain accurate records of customers and transactions
• Prepare documentation including invoices, proformas, credit notes, and shipping labels
• Maintain accurate customer and order records

About Express Recruitment

Express Recruitment has been offering exceptional recruitment solutions across the East Midlands since 1987, “exceeding expectations every time” of over 267,000 candidates. We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations. Find all of our current vacancies on Not quite found the right role for you yet? Let us do the scrolling for you! Your search for a new role has never been so easy, just fill in our contact form on or give us a call on and we will do the rest for you.

Job Location

Eastwood, Nottinghamshire

Salary

c£25,000-£30,000 per annum D.O.E + bonus

Job Type and Hours

Full Time (Monday – Friday)

How to Apply

Interested candidates can send their resumes to mentioning the Job Title in the subject line. Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future. This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency.