Business Analyst

Job#: 3053171
Job Description:
Business Analyst
Location: San Francisco, California (Hybrid: onsite three days/week, can work remotely from home twice a week)
Role Overview
The Compliance Business Analyst plays a role in ensuring IT Hygiene practices and standards are consistently followed across the enterprise. This position focuses on enabling visibility into the adoption, maturity, and effectiveness of initiatives through reporting mechanisms and compliance assessments. The analyst will partner with IT and business leaders to evaluate adherence to defined policies, identify areas of concern, and support the continuous improvement of IT Hygiene performance and governance.
Key Responsibilities

• Develop and operationalize sustainable reporting mechanisms that measure adoption, maturity, and value realization for IT Hygiene initiatives.
• Act as a Process SME with experience defining, implementing, and maturing operating models while ensuring adherence to established processes and governance standards.
• Assess compliance performance by collaborating with IT leaders and initiative owners to evaluate adherence to established policies, standards, and metrics.
• Detect and document instances of non-compliance, negative trends, or emerging risks.
• Produce and distribute monthly compliance and performance reports to leadership.
• Investigate and communicate the drivers behind performance patterns across teams or domains.
• Provide recommendations to refine policies and measures to align with organizational goals.
• Work with other compliance, risk, and governance teams to ensure consistent application of standards.

Required Qualifications
Education: Bachelor's degree in Information Technology, Business Administration, Data Analytics, or a related discipline.
Experience: 6-10+ years of experience in IT compliance, governance, analytics, or related functions.
Technical Skills: Expertise in Jira is required, along with experience in ServiceNow. Proven experience developing and maintaining dashboards or reports using tools such as Power BI, Excel, or ServiceNow Performance Analytics is necessary. Familiarity with IT governance frameworks (e.g., ITIL, COBIT) and compliance or audit processes is also required.
Preferred Qualifications

• Experience supporting process oversight across Scrum Masters, TPMs, and Business Analysts.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
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