Role: BSA / Salesforce Business Analyst
Location: Remote
Duration: 6 Months
Experience: 4–6 Years

Key Requirements

• Strong Salesforce business analysis experience in requirements gathering, documentation, and user story creation.
• Process mapping, gap analysis, and current/future-state documentation.
• Stakeholder management across business, product, and engineering teams.
• UAT planning, facilitation, and defect triage.
• Working knowledge of Salesforce Sales Cloud, Experience Cloud, or PRM processes.
• Proficiency with Jira or similar tools.
• Ability to translate complex business processes into clear technical requirements.

Preferred

• Salesforce Administrator or Business Analyst certification.
• Experience in partner operations, channel sales, or alliance programs.
• Agile experience with sprint planning and backlog grooming.
• Salesforce Communication Cloud experience.