Senior IT Project Manager / Business Analyst (PMP)

Project Overview

The South Carolina Department of Administration requires professional services to support the successful delivery of strategic and tactical IT initiatives. The Contractor will provide a Project Manager with strong business analysis capabilities to lead and support complex, multi-stakeholder technology projects from initiation through closure. The role will ensure clear requirements, well-defined scope, effective communication, and disciplined project execution.

The primary objectives of this engagement are:

Deliver project outcomes on time, within scope, and within budget.

Provide expert-level project management to guide planning, scheduling, execution, risk mitigation, and reporting.

Provide business analysis expertise to define and document requirements, assess impacts, and ensure solutions meet business needs.

Improve project transparency through accurate documentation, dashboards, and communication to leadership and stakeholders.

The Contractor will report to the Director of Admin IT or designated project executive. Regular updates will be required through established reporting mechanisms and recurring meetings.

Duties/Responsibilities:

Lead end-to-end project delivery, including scope, schedule, budget, risk, quality, communication, and resource coordination

Develop and maintain project plans, RAID logs, communication plans, status reports, and executive updates

Manage cross-functional teams including internal IT, vendors, SMEs, and agency partners.

Facilitate work sessions to validate scope, requirements, and deliverables; maintain alignment with sponsors and stakeholders

Identify risks and issues; recommend and implement mitigation strategies

Support procurement processes as needed (RFPs, SOWs, vendor oversight) consistent with state and Admin procurement standard

Ensure compliance with agency policies, security requirements, records management standards, and project governance frameworks

Lead structured requirements elicitation including interviews, workshops, journey mapping, process modeling, and data analysis

Document clear, testable requirements: business, functional, nonfunctional, user stories, and acceptance criteria.

Define current-state and future-state processes, workflows, and data flows; quantify KPIs and business value.

Translate requirements into solution designs in collaboration with architecture, security, data, and infrastructure teams.

Evaluate build-vs-buy options and support creation of diagrams, models, and integration patterns when required.

Develop change management and communication plans.

Coordinate UAT, cutover activities, readiness planning, and post-launch support.

Support adoption using metrics, user feedback, and continuous improvement loops

Deliverables may include but are not limited to:

o Project Charter

o Requirements Documents / User Stories

o Process Diagrams & Data Flows

o Project Schedule & Work Breakdown Structure

o RAID Logs & Decision Logs

o Status Reports & Dashboards

o Communication Plans

o Procurement-related documentation (as applicable)

Requirements

Benefits