Senior IT Project Manager (OTC)

RESPONSIBILITIES

Kforce has a client in Phoenix, AZ that is seeking a Senior IT Project Manager (OTC).

Responsibilities

• External integrations and data conversion: Coordinate third-party interfaces supporting collections, payments, banking, and lockbox processes; Manage vendor readiness and end-to-end testing, and provide project management for conversion planning, mock cycles, reconciliation, and migration dependencies in partnership with functional and technical leads
• Cutover and deployment readiness: Lead integrated readiness planning, cutover schedules and rehearsals, business and technical checkpoints, deployment coordination, contingency planning, and transition into hypercare and ongoing support
• Own delivery of assigned OTC workstreams, including scope, milestones, dependencies, resources, risks, issues, and decisions; Align detailed plans with the integrated program schedule
• Partner with business process owners, functional leads, architects, developers, testing teams, and vendors to clarify deliverables, acceptance criteria, responsibilities, and readiness expectations
• Maintain actionable schedules, risk and issue logs, decision records, and status reports; Communicate material impacts and escalate unresolved dependencies with clear options and recommendations
• Facilitate focused working sessions, track commitments to closure, and influence delivery across matrixed teams without direct reporting authority
• Coordinate system integration testing and user acceptance testing, including environments, test data, vendor participation, defect resolution, and entry and exit criteria
• Manage changes through established program governance; Assess effects on scope, schedule, cost, resources, and operational readiness before commitments change
• For integration and conversion assignments, coordinate interface dependencies, vendor milestones, conversion cycles, data validation and reconciliation, and business sign-off with accountable subject-matter experts

REQUIREMENTS:

• Bachelor's degree in Business, Information Technology, or a related field.
• Minimum of 8 years of experience managing complex enterprise IT projects involving multiple departments, delivery teams, and vendors
• Demonstrated delivery experience in at least one of the following: enterprise integrations and data conversion, or cutover and deployment of business-critical systems
• Experience managing software delivery through planning, development, integration, testing, deployment, and production stabilization using Agile, Waterfall, or hybrid methods
• Ability to understand technical dependencies and translate them into executable plans, risks, decisions, and business impacts
• Strong written and verbal communication, executive status reporting, facilitation, and stakeholder management skills
• Proven ability to work independently in an established program, challenge incomplete plans constructively, and hold teams accountable for agreed commitments
• Experience with project financial forecasting, resource planning, vendor deliverables, and formal change control

Preferred:

• PMP certification and experience working within a PMO; Familiarity with enterprise PPM tools, Jira, and Microsoft Project or comparable planning tools
• ERP or Order to Cash transformation experience, particularly billing, accounts receivable, collections, payments, or banking integrations; Oracle experience is a plus
• Experience coordinating payment processors, collection platforms, lockbox providers, or comparable external service partners
• Experience with phased or multi-site deployments, conversion rehearsals, business reconciliation, and production cutovers
• Absorb existing plans and transition materials quickly, identify gaps, and establish continuity with minimal disruption to active delivery

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions. Kforce is an Equal Opportunity/Affirmative Action Employer.

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