UC/Public Project Manager

Job#: 3052883
Job Description:
UC/Public Project Manager
Location: Remote
Role Overview
We are seeking an experienced Unified Communications (UC) Project Manager to lead the delivery of complex, multi-site UC, collaboration, and public safety communications projects. This role drives end-to-end project execution across voice, video, contact center, and 911 call handling platforms. The ideal candidate has experience managing UC deployments within a Managed Services Provider (MSP) environment, excels at cross-functional coordination, and has experience with public safety projects involving 911 call handling systems.
Key Responsibilities

• Own the full lifecycle management of UC and public safety projects, from kickoff and planning to execution, testing, and closeout.
• Manage deployments and upgrades of technologies such as Cisco UC, Microsoft Teams, and Motorola Vesta platforms for emergency services.
• Lead public safety communications projects involving 911/PSAP call handling systems and mission-critical voice infrastructure.
• Coordinate internal engineering teams, field technicians, provisioning teams, and third-party vendors.
• Develop and maintain detailed project plans, schedules, and resource allocations.
• Serve as the primary point of contact for customers, leading meetings and managing expectations.
• Track project financials, identify risks, and drive mitigation strategies.
• Ensure projects adhere to PMO processes, documentation standards, and contractual obligations.

Required Qualifications
Experience:

• 5+ years of project management experience within an MSP, VAR, or systems integrator.
• Experience managing projects within Public Safety Answering Points (PSAPs), Emergency Communications Centers (ECCs), or similar public safety organizations.
• Experience with 911 call handling systems and projects.
• Proven ability to manage multiple concurrent projects in a fast-paced environment.

Technical Skills:

• Strong understanding of UC technologies such as Cisco, Avaya, or Microsoft Teams.
• Knowledge of public safety communication platforms, including Motorola VESTA.
• Familiarity with NG911 architectures and public safety telecommunications infrastructure.
• Proficiency with project management tools such as Smartsheet, Microsoft Project, or Jira.

Preferred Qualifications

• PMP, PMI-ACP, or equivalent project management certification.
• Experience managing Motorola Solutions VESTA deployments, upgrades, or migrations.
• Familiarity with CAD systems, radio dispatch environments, or carrier services.
• Experience supporting state, local government, or municipal customers.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
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