Power BI Automation Engineer

Required Skill and Experience

⦁ Strong ServiceNow Reporting & Analytics:
Develop and maintain ServiceNow reports, dashboards, Performance Analytics, and data extracts.
⦁ Power BI Development: Design and build Power BI dashboards and executive-level reports using ServiceNow and enterprise data sources.
⦁ Data Analytics & KPI Reporting:
Create data models, KPIs, measures, scorecards, and visualizations.
⦁ Provide insights into operational performance, compliance, service health, and engineering effectiveness.
⦁ Automation Development:
Identify opportunities for automation using APIs, scripting, workflows, and reporting tools.
⦁ Automated Reporting Solutions:
Automate recurring reports, data collection, validation, distribution, and notifications.
⦁ Power Automate / PowerShell / Python:
Experience developing automated reporting and workflow solutions.
⦁ ServiceNow Experience:
Strong understanding of ServiceNow platform and reporting capabilities.
⦁ Troubleshooting Skills:
Strong root cause analysis and problem-solving approach.

Preferred Skill and Experience

⦁ Omnissa Workspace ONE administration and support.
⦁ Microsoft Intune device management experience.
⦁ Apple macOS Support:
Medium-level troubleshooting and engineering experience.
⦁ System Monitoring & Compliance:
Monitor endpoint performance, compliance, logs, and alerts.
⦁ Incident Management:
Analyze logs and collaborate with engineering teams to resolve issues.
⦁ Security & Policy Enforcement:
Work with security teams to ensure endpoint protection and compliance.
Change Management
⦁ Experience with change management processes, tools, and implementations.

Additional Required Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.

Work Location

Hartford, CT, Raleigh, NC, Richardson, TX, Tempe, AZ