Salesforce Architect

Job Title: Salesforce Architect

Location: Plano, TX/Onsite

Position Type: Full time/Permanent role

Job Description

Must Have Technical/Functional Skills

•              Hands on experience in Salesforce Architecture design

•              Working project Experience in Salesforce project

•              Working experience in Salesforce Service Cloud

•              This role requires strong technical acumen, program and stakeholder management, and a process optimization mindset. The expectation is as a TPM you will be hands-on and driving the delivery of critical business initiatives, managing all aspects of the program, including planning, risk management, communication, and implementation. You are a technical problem solver, anticipating bottlenecks, identifying innovative solutions to resolve roadblocks, and balancing business needs against technical constraints.  

•              Lead and manage cross-functional technical programs of inter-related projects, creating the program structure and shared alignment with the teams to deliver business and /or engineering objectives . 

•              Collaborate with business, engineering, and architecture teams to design, coordinate, and launch new capabilities by breaking down complex challenges into manageable pros and ensure timely delivery.   

•              Coordinate launch planning among various teams to synchronize program milestones across multiple workflows into a unified timeline that satisfies both business objectives and customer requirements.  

•              Develop and execute scalable cross-organization processes, mechanisms, metrics, and KPIs to deliver large-scale programs.   

•              Influence long-term and short-term product and technical strategy.

•              Assess risks, develop risk mitigation plans, anticipate bottlenecks, manage issue escalation, and collaborate with Product Management on potential tradeoffs, balancing business needs with technical considerations.  

•              Manage the intake queue by prioritizing and triaging incoming requests, ensuring all tasks are appropriately categorized, assigned, and tracked to meet business objectives and timelines.