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ServiceNow Platform Architect

Source Code Technologies LLCUnited States🇺🇸United StatesPosted 14 Sept 2026

Quick Overview

Seniority
Mid Senior
Work mode
Hybrid
Location
United States
Posted
Yesterday
Case ManagementServiceNow

Job Description

Experience : 12+ years must

 

Job Description: 

Workplace Service Delivery (WSD Prime)
Implement Workplace Service Delivery capabilities to digitize workplace operations and visitor management using standard ServiceNow functionality. This includes workplace request management, facilities case management, visitor lifecycle management, self-service portal, kiosk check-in, reservations (OOTB), and workplace reporting. 
Workplace Service Delivery solution aligned to approved business processes Workplace Service Catalog and Request Workflows End-to-End Visitor Management Solution (Registration, Approval, Check-in & Check-out) Employee & Visitor Self-Service Portal Experience Configured Visitor Kiosk Experience Standard Workplace Operational Dashboards and Reports Solution Design Documentation (SDD) and Configuration Documentation.
 
Field Service Management (FSM Prime)
Configure Field Service Management to support planning, dispatching, execution, and closure of field work activities, including technician enablement, mobile experience, SLA management, and operational visibility. 
Work Order Management Process and workflows Dispatcher Workspace Configuration Technician Mobile Experience Skills-Based Assignment & Dispatch Configuration SLA & Operational Monitoring Framework Standard Operational Reports & Dashboards Solution Design & Configuration Documentation.
 
Enterprise Asset Management (EAM Advanced)
Implement Enterprise Asset Management capabilities to establish a centralized facilities asset repository supporting asset lifecycle management, maintenance execution, and asset relationships. 
Asset Data Model & Asset Hierarchy Facilities Asset Repository Asset Lifecycle Management Configuration Asset-to-Location & Asset-to-Work Order Relationships Approved Customer Asset Data Migration Asset Health & Maintenance Dashboards Solution Design & Configuration Documentation.
 
Workflow Data Fabric Foundation
Establish the foundational integration framework supporting the MVP by defining data movement, integration architecture, connectivity patterns, and future integration readiness. 
 
Integration Discovery Assessment Report High-Level Integration Design (HLD) Data Flow & Integration Architecture Data Migration & Import/Export Strategy Standard Integration Framework for MVP Integration Configuration Documentation.
 
 

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