Why This Role Stands Out
This on-site Scheduler role offers a rewarding opportunity to make a direct impact on the lives of seniors, utilizing your exceptional organizational and matchmaking skills to create perfect client-caregiver pairings. You will thrive here if you possess strong relationship-building abilities and a passion for problem-solving in a supportive team environment. Apply today to bring joy and excellent care to your community!
Quick Overview
Job Description
Are you looking to make a POSITIVE IMPACT helping older adults? Do you like puzzles? Do you want to bring joy to clients and caregivers? Do you want to “Be the Reason Someone Smiles?"
If you answered “YES” to any of those questions, keep reading and apply today!
Cheer Home Care is hiring a Scheduler to work in the Cheer office. The Scheduler is responsible for matchmaking (clients with the perfect caregiver) and will work closely with the recruiting team to find well matched caregivers. Additionally, the scheduler prioritizes the care and safety of both clients and caregivers, schedules the appropriate staff to meet client requirements, monitors staffing levels, and quickly resolves any scheduling issues. Additionally, you will uphold care standards, maintain effective communication with caregivers, families, and Cheer Care Managers, and promote a positive and safe environment for clients and staff alike. You will work closely with our office team and have excellent communication and problem-solving skills.
This is a full-time position that includes weekend coverage. The typical schedule is between 7:00 a.m. and 5:30 p.m., Friday-Tuesday. The role also includes on-call responsibilities on the weekend, rotating every 3rd or 4th week, with on-call hours from 5:30 p.m. Friday to 7:00 a.m. Monday. Schedule flexibility may be available depending on business needs.
- Upbeat personality
- Bachelors, preferred
- Strong relationship-building skills with the ability to connect and foster trust with caregivers, clients, and Cheer team members.
- Strong computer skills
- Strong organizational & communication skills
- 2+ years of Home Care Experience Preferred
- 2+ years of Scheduling Experience Preferred
- Ability to pass live scan fingerprint clearance (LIC 9163)
- Ability to secure proof of negative TB results
- Fun work environment
- Supportive team and management
- Medical and dental benefits available
- Matching 4% 401K Plan
- Company bonus plan based on performance
- Career Advancement Opportunities
Hourly Rate: $25 - $30 an hour, based on experience
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