Human Resources Generalist - Medical Office

Job Description
Description
LSW Engineers is a consulting engineering firm specializing in mechanical, plumbing, electrical, and technology systems. Since 1947, LSW has built a longstanding reputation for delivering reliable, innovative, and energy-efficient engineering solutions across a diverse range of facilities, including educational, medical, institutional, mission-critical, aviation, and commercial projects. The Human Resources Generalist will serve as the first point of contact for employees seeking HR support and guidance.

This role is responsible for supporting a broad range of human resources functions, including employee relations, recruiting, onboarding, benefits administration, compliance, HR recordkeeping, performance management support, and policy interpretation. The initial focus of this position will be on recruiting and talent acquisition, helping the organization attract, screen, and hire qualified candidates while also supporting day-to-day HR operations.

Key Responsibilities
Employee Support & HR Administration

• Serve as the first point of contact for employee questions related to HR policies, procedures, benefits, payroll, time off, and general workplace matters.
• Provide guidance and support to employees and managers in a professional, confidential, and timely manner.
• Maintain accurate employee records and ensure HR files are complete and compliant.
• Assist with the development, communication, and implementation of HR policies and procedures.
• Support employee engagement initiatives and help foster a positive workplace culture.

Recruiting & Talent Acquisition

• Support full-cycle recruiting efforts, including job postings, candidate sourcing, resume screening, interview coordination, and candidate communication.
• Maintain applicant tracking records and support recruiting metrics and reporting.
• Help improve recruiting processes and candidate experience.

Coordinate and facilitate new hire onboarding, orientation, and required employment documentation.

• Support compliance with federal, state, and local employment laws and company policies.
• Assist with required reporting, audits, and HR compliance initiatives.

Employee Relations & Performance Support

• Provide support for employee relations matters, escalating complex issues as appropriate.
• Assist managers with performance management processes, documentation, and employee communication.
• Help coordinate training, development, and performance review activities.

Bachelor’s degree in Human Resources, Business Administration, or a related field preferred. Direct work experience in lieu of degree will be considered.

• 2+ years of experience in human resources, recruiting, or a related role.
• Experience with recruiting, onboarding, and employee support strongly preferred.
• Knowledge of general HR practices, employment laws, and compliance requirements.
• Proficiency with HRIS systems, applicant tracking systems, and Microsoft Office.

Excellent verbal and written English communication skills required; bilingual fluency in Mandarin Chinese is highly desired

• Customer-service mindset with a commitment to supporting employees and managers.
• Company paid group term life insurance, short-term and long-term disability coverage
• Company sponsored retirement plan consisting of 401(k) and profit-sharing.