Admin Assistant

Job ID: TN-31609-0)

Hybrid/Local Admin Assistant (Travel Req) with Data Entry, Emailing, Inventory, Proofreading/Editing, MS Office experience

Location: Clinton, TN (CI)

Duration: 7 Months

Skills:

Administative Assistant                   Proficient (4-6 Years)        Yes

Correspondence – Email                    Proficient (4-6 Years)        Yes

Correspondence – General                        Proficient (4-6 Years)        Yes

Customer Service                    Proficient (4-6 Years)        Yes

Customer Service Skills                   Proficient (4-6 Years)        Yes

Data Entry                    Proficient (4-6 Years)        Yes

Emailing                      Proficient (4-6 Years)        Yes

Filing                        Proficient (4-6 Years)        Yes

Inventory                     Proficient (4-6 Years)        Yes

Software          Others            Microsoft Excel                     Proficient (4-6 Years)        Yes

Software          Others            Microsoft PowerPoint                      Proficient (4-6 Years)        Yes

Software          Others            Microsoft Word                      Proficient (4-6 Years)        Yes

Printing and Copying                      Proficient (4-6 Years)        Yes

Proofreading/Editing                      Proficient (4-6 Years)        Yes

Scheduling                    Proficient (4-6 Years)        Yes

Typing                        Proficient (4-6 Years)        Yes

Verbal Communication                      Proficient (4-6 Years)        Yes

Title: Administrative Assistant – Training

Department: Tennessee Corrections Institute (TCI), Training Division

Job Overview: Join our dynamic team as an Administrative Assistant for Training and provide comprehensive administrative and operational support for the Tennessee Corrections Institute’s training operations and East Tennessee Training Facility located in Clinton, Tennessee. This individual serves as a primary administrative point of contact for staff, students, training participants, instructors, and visitors while coordinating a wide range of training, records, technology, facility, and customer-service functions.

Responsibilities:

Provide comprehensive administrative and operational support for TCI’s training programs, personnel, and facilities to ensure efficient daily operations.

Serve as a primary point of contact for students, instructors, agency personnel, vendors, and visitors by managing telephone calls, inquiries, facility check-ins, and customer service needs.

Manage student enrollment, registration, course creation, class scheduling, and training records within ACADIS, including system administration, data entry, and user account assistance.

Coordinate training schedules, class rosters, attendance documentation, completion records, and other administrative requirements associated with training delivery.

Provide administrative and logistical support for training courses, including classroom preparation, instructional materials, technology setup, instructor assistance, and student accommodation.

Prepare, distribute, and maintain correspondence, memorandums, training announcements, certificates, reports, spreadsheets, purchase orders, and other administrative documents.

Maintain accurate electronic records, databases, and filing systems utilizing ACADIS, Microsoft Office applications, SharePoint, Adobe, and organizational network drives.

Provide technical assistance and troubleshooting for training systems, classroom technology, audiovisual equipment, office equipment, and other electronic platforms.

Coordinate facility and resource management activities, including supply inventories, purchasing requests, equipment readiness, building maintenance requests, and general facility operations.

Manage competing administrative priorities, maintain confidentiality and accurate records, coordinate with internal and external stakeholders, and perform additional duties and special projects as assigned.

Qualifications:

Proven experience in customer service and administrative support.

Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).

Excellent organizational and time management skills to meet strict deadlines.

Superior communication and interpersonal skills to effectively collaborate with internal and external stakeholders.

Previous experience working in an adminisitrative services role in a training environment is highly advantageous.