Quick Overview
Job Description
Job Title: Delivery Manager (with DevOps background)
Location: Mclean, VA (5 day onsite + Flexible schedule with occasional on-call rotation for P1/P2 incidents).
DevOps Technical Expertise
People Management
Team Coaching/Mentoring and Leadership
Key topics of discussion will include:
Your experience leading DevOps teams and managing operational functions and responsibilities.
Practical experience with platform modernization and optimization initiatives.
Deliverables management, reporting, and budgeting.
Stakeholder management, including engagement with leadership teams.
Escalation management and issue resolution.
Key Responsibilities:
Own service delivery, SLAs/SLOs, incident, problem, and change management (ITIL).
Ensure reliability, availability, capacity planning, DR, and platform governance.
Lead DevOps platform modernization, upgrades, migrations, and automation initiatives.
Drive CI/CD, IaC, containerization, observability, DevSecOps, and release governance best practices.
Manage security, compliance, audit readiness, and risk controls.
Partner with business, engineering, security, and vendor teams.
Track DORA metrics, MTTR, adoption, and service performance KPIs..
Required Skills & Expertise:
10+ years of IT experience.
5+ years in DevOps/Platform Engineering.
3 5+ years in service delivery, engagement, or managed services leadership.
Strong expertise in CI/CD, SCM, IaC, Kubernetes, cloud platforms, observability, and ITSM.
Experience with tools such as GitHub, GitLab, Jenkins, Azure DevOps, Terraform, Ansible, Kubernetes, Artifactory, Vault, SonarQube, Splunk, Datadog, ServiceNow, and AWS/Azure/Google Cloud Platform.
Excellent stakeholder management and executive communication skills.
ITIL Foundation or equivalent experience.
Preferred Qualifications:
Certifications: AWS Architect, CKA/CKAD, Terraform Associate, PMP/PRINCE2, SAFe, ITIL Intermediate.
Experience consolidating/modernizing toolchains and leading platform migrations at scale.
Demonstrated FinOps practices and license optimization in platform contexts.
Experience with developer portals and golden path enablement.
Background in data-driven reporting (e.g., building KPI dashboards).
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