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End-to-End Voice Services Owner - Hybrid/Remote

Singtel GroupSydney, Sydney🇦🇺AustraliaPosted 9 Oct 2026

Why This Role Stands Out

This role offers a fantastic opportunity to shape the future of voice services within a leading telecommunications group, driving innovation and impacting millions of customers. You'll thrive here if you possess strong ITIL and stakeholder management skills, enjoy translating complex challenges into actionable plans, and appreciate the flexibility of a remote work environment. Don't miss out on this chance to grow your career with Singtel Group!

Quick Overview

Seniority
Mid Senior
Employment type
Full Time
Work mode
Remote
Location
Sydney, Sydney, Australia
Stakeholder Management

Job Description

Optus is seeking an End-to-End Network Voice Service Owner in Sydney to drive performance and evolution of mobile and fixed voice services. You will translate complex challenges into priorities and practical improvement plans that support customer outcomes, strategy and growth.

Lead service-health reviews, define SLAs, and work across Networks, Product and business teams to improve resilience and cost efficiency. Strong ITIL background and stakeholder management are essential.

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