Why This Role Stands Out
This role offers a fantastic opportunity to shape the future of voice services within a leading telecommunications group, driving innovation and impacting millions of customers. You'll thrive here if you possess strong ITIL and stakeholder management skills, enjoy translating complex challenges into actionable plans, and appreciate the flexibility of a remote work environment. Don't miss out on this chance to grow your career with Singtel Group!
Quick Overview
Job Description
Optus is seeking an End-to-End Network Voice Service Owner in Sydney to drive performance and evolution of mobile and fixed voice services. You will translate complex challenges into priorities and practical improvement plans that support customer outcomes, strategy and growth.
Lead service-health reviews, define SLAs, and work across Networks, Product and business teams to improve resilience and cost efficiency. Strong ITIL background and stakeholder management are essential.
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