Quick Overview
Job Description
Logistics Process Improvement Analyst
Remote United States
Travel 25- 40 percent
A growing transformation and consulting organization is seeking an experienced Logistics Process Improvement Analyst to support operational excellence initiatives across multiple transportation and logistics environments. This role is ideal for someone who combines real world freight forwarding knowledge with strong business analysis, process mapping, workshop facilitation, and continuous improvement expertise.
You will work directly with operational and commercial teams to understand current workflows, identify improvement opportunities, and help shape future state operating models. This is a highly visible role that offers significant stakeholder interaction, travel, and the opportunity to influence large scale operational transformation initiatives.
What You Will Do
Lead discovery sessions and workshops with operations, transportation, logistics, and commercial teams
Document current state processes across freight forwarding and international transportation workflows
Facilitate value stream mapping and process mapping exercises
Identify process bottlenecks, inefficiencies, delays, rework, and improvement opportunities
Develop process maps, SIPOC diagrams, workflow documentation, and operational assessments
Analyze operational metrics including cycle times, throughput, productivity, quality, and customer experience
Partner with business leaders and process owners to develop practical improvement recommendations
Present findings, business cases, and transformation recommendations to management teams
Support implementation and tracking of operational improvement initiatives
Collaborate with cross functional teams across operations, technology, finance, and commercial functions
What Makes This Opportunity Unique
Direct involvement in enterprise supply chain and transportation transformation initiatives
Exposure to executive leadership and operational decision makers
Opportunity to travel and engage with diverse operating environments across the United States
Ability to influence future state operational processes and standards
Strong career growth within business transformation and operational excellence programs
Required Experience
Five or more years of experience in business analysis, operations improvement, process excellence, or consulting
Direct experience within freight forwarding, international transportation, contract logistics, customs operations, or global supply chain environments
Experience leading process discovery sessions and stakeholder workshops
Hands on value stream mapping and process mapping experience
Knowledge of ocean freight, air freight, documentation, customs, brokerage, shipment execution, and billing processes
Experience using Visio, Lucidchart, Miro, or similar process documentation tools
Strong Excel and analytical skills
Excellent facilitation, presentation, and communication abilities
Preferred Experience
Lean Six Sigma Green Belt or higher
Continuous improvement or operational excellence programs
Global trade and transportation operations
Consulting or transformation project experience
Exposure to logistics technology platforms and transportation management systems
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