HR Manager

Summary Road America is seeking a dedicated Human Resources Manager to lead the HR function of Road America. This full-time on-site role focuses on scouting prospective candidates, managing hiring and onboarding processes, and developing employee wellness initiatives to improve retention and staff motivation. The HR Manager will also ensure compliance with industry regulations benefits, and leave administration, and uphold company policies and ethical standards. This role requires a natural leader with strong interpersonal communication skills to engage effectively with the Board of Directors, upper management, employees, and external candidates. Talent Acquisition & Onboarding

• Scout prospective candidates for full-time and seasonal jobs through job fairs and other recruiting channels.
• Conduct interviews and evaluate qualified applicants.
• Recommend candidates to move forward and managing the candidates in full cycle recruiting.
• Scheduling the interviews with internal teams, board members and other steps as needed.
• Schedule and manage the Road America job fair every year.
• Establish and manage onboarding processes and new employee orientations.
• Ensure all employees reach all internal milestones (30,60,90 check ins) and benefits period.

Employee Relations & Culture

• Foster positive employee relations and maintain organizational culture.
• Formulate and recommend HR policies for hiring, training, compensation, benefits, and employee relations.
• Design and monitor HR functions for both permanent and seasonal employees.
• Oversee disciplinary meetings, terminations, investigations, and exit interviews.
• Handle grievances and work-related complaints in a confidential and structured manner.
• Maintain employee records and confidential HR files.
• Communicate work-related incidents and notifications to staff.

Compliance & Benefits Administration

• Ensure compliance with employment laws and industry regulations.
• Administer benefits eligibility, enrollment and termination.
• Provide guidance on compensation and benefits trends.
• Manage Workman's Compensation claims, safety follow-up, and provider relations.
• Oversee distribution and updating of employee manuals, including state-specific versions.

Performance & Staff Management

• Monitor employee time tracking and communicate concerns to leadership.
• Manage end of year performance review process and goal completion.
• Assist department leads with scheduling and annual performance reviews.
• Lead the goal setting and approval process.
• Participate in public weekend events supporting seasonal staffing needs (e.g., gates, camping).

Qualifications

• SHRM-CP or PHR required.
• Bachelor's degree or above required.
• Proven experience in Human Resources Management, preferably in a fast-paced or seasonal environment.
• Strong knowledge of HR laws, compliance, and best practices.
• Excellent communication and interpersonal skills, with ability to interact across all organizational levels.
• Demonstrated leadership ability, including team supervision and conflict resolution.
• Ability to maintain confidentiality and handle sensitive employee issues professionally.

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