Why This Role Stands Out
At PERRY proTECH, you'll leverage your troubleshooting expertise to empower businesses with cutting-edge technology solutions, fostering significant career growth within a respected company. You'll thrive in this role if you possess strong mechanical and electrical aptitude, a passion for problem-solving, and excellent customer service skills, all while benefiting from an Employee Stock Ownership Plan that shares in the company's success. Apply today to join a dedicated team and contribute to a company where your contributions are valued and rewarded.
Quick Overview
Job Description
Use Your Troubleshooting Skills to Help Businesses Thrive!Join PERRY proTECH and use your troubleshooting skills to help our customers streamline their business operations. As a leading provider of business technology solutions in the tri-state area, we are dedicated to helping businesses achieve their goals with top-notch solutions and services. As a Production Print Engineer, you'll join a small team dedicated to troubleshooting our equipment. With an attention to detail and problem-solving skills, you'll tackle any issues that arise with customers' equipment.
Provide client support and troubleshooting on all Imaging equipment in assigned geographic territory
Install Imaging equipment in the field and provide training to clients
Assist Service Leadership on special projects
Provide after-hours service on emergency calls when needed to maintain quality, reliability, and uptime for clients
Remain current on training, manufacturer updates, and product knowledge in order to support all aspects of printers, MFP's, wide format, production print, and document finishing equipment
Maintain tool kit, supplies, and accurate inventory for assigned territory
Minimum of a High School diploma or GED required.
~2 years of experience troubleshooting equipment or equivalent experience
~ Mechanical aptitude
~ Electronic/electrical troubleshooting knowledge
~ Excellent customer service skills
~ Ability to set priorities and manage multiple projects simultaneously
~ Self-motivated, flexible, and takes initiative
~ When our company does well, our employees share in the rewards through our Employee Stock Ownership Plan (ESOP.) You won't pay for the company stock that is added to your retirement savings.
Employees of PERRY proTECH share in ownership through our Employee Stock Ownership Plan (ESOP.) Our ESOP is an additional retirement benefit that holds stock in our company. You will be part of a winning team and participate in our Employee Stock Ownership Plan (ESOP), an added retirement benefit that is completely paid for by PERRY proTECH.
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