Recruitment Account Manager / Branch Manager

We are looking for an ambitious, commercially driven and hands-on Recruitment Account Manager to lead, develop and grow the branch, taking an active role in both day-to-day recruitment delivery and business development.

This is a leadership position for someone who enjoys being at the forefront of the business, leading by example, supporting and motivating the internal team, building strong client relationships and driving growth across both temporary and permanent recruitment.

The successful candidate will take ownership of branch performance, developing and implementing a clear, measurable month-on-month growth plan. They will combine their own recruitment and sales activity with the development of existing accounts, securing new business opportunities and increasing market share and profitability.

We are looking for someone who can demonstrate a successful track record of growing a recruitment business, winning new clients and developing profitable customer relationships.

Key Responsibilities

Branch Leadership & Team Development

• Lead from the front, setting the standard through personal performance, commitment and a proactive approach.
• Provide day-to-day support, guidance and direction to the internal recruitment team.
• Motivate, inspire and develop the team, creating a positive, collaborative and results-driven working environment.
• Take ownership of the overall development, reputation and success of the branch.

Recruitment Delivery

• Maintain an active, hands-on involvement in recruiting for both temporary and permanent vacancies.
• Manage the full recruitment lifecycle, from client brief and candidate sourcing through to interview, offer and placement.
• Develop and maintain strong candidate networks across relevant sectors and disciplines.
• Support the team in filling challenging vacancies and delivering effective recruitment solutions.

Business Development & Account Management

• Develop existing client relationships, identifying opportunities to increase recruitment activity and account value.Proactively identify, target and secure new business opportunities.
• Demonstrate the ability to generate new leads, arrange client meetings, win recruitment assignments and convert opportunities into long-term commercial relationships.
• Regularly attend client visits, site meetings, business reviews and site inductions, developing strong relationships and maintaining a visible presence with customers.Negotiate commercial terms, recruitment fees and service agreements.Represent the business professionally within the local recruitment market and wider business community.

Commercial Performance & Branch Growth

• Develop, implement and take ownership of a clear branch growth plan, setting measurable objectives and milestones on a month-on-month basis.
• Monitor monthly performance against revenue, gross profit, placement and new business targets.
• Drive sustainable growth through new client acquisition, increased activity with existing accounts and improved recruitment delivery.
• Provide regular updates on branch performance, achievements, challenges and future opportunities.

Compliance & Operational Management

• Ensure all recruitment activities are conducted in accordance with relevant employment legislation, recruitment regulations and industry best practice.
• Ensure temporary workers and permanent candidates are managed in line with company procedures and compliance standards.Maintain accurate recruitment records, documentation and client agreements.
• Lead by example in maintaining high professional and ethical standards across the branch.

Qualifications & Experience

• Demonstrable track record of winning new business and developing existing client accounts.
• Evidence of successfully growing recruitment revenue, gross profit and market share.
• Previous experience in a senior consultant, team leader, account management or branch management position.
• Strong understanding of recruitment processes, commercial terms, margins and relevant employment legislation.
• A successful track record of personally delivering recruitment placements and generating revenue.

Skills & Behaviours

• Commercially minded, ambitious and results driven.
• A natural leader who leads by example and is prepared to get involved at every level.
• Confident business developer with excellent networking, negotiation and relationship-building skills.Strong communication and interpersonal skills, with the ability to influence at all levels.
• Highly organised, proactive and capable of managing competing priorities.
• Resilient, tenacious and motivated by achieving targets and driving growth.
• Supportive and approachable, with a genuine interest in motivating and developing people.
• Accountable, entrepreneurial and passionate about delivering an excellent service to clients and candidates.

Basic salary upto 37k, realistic OTE upto 44k