Haystack
← Back to Jobs
Technology
VI

ServiceNow BA (CMDB) | Toronto ON or Halifax

Virtusa CorporationToronto, ON🇺🇸United StatesPosted Sep 28, 2026

Quick Overview

Seniority
Mid Senior
Work mode
Hybrid
Location
Toronto, ON, United States
Posted
2 days ago
AgileRequirements GatheringServiceNow

Job Description

ServiceNow BA (CMDB)

Introduction:

We are seeking a highly experienced ServiceNow Business Analyst with expertise in CMDB to join our team. The ideal candidate will have a deep understanding of ServiceNow CMDB, Discovery, and CSDM, as well as proven experience in leading requirements for global rollouts.

Responsibilities:

  • Lead requirements gathering for global ServiceNow CMDB, Discovery, and CSDM rollouts
  • Define CI schemas and IRE rules
  • Map complex enterprise networks and define requirements for MID Servers, IP ranges, firewalls, and credentials
  • Groom technical backlogs, write user stories, and lead data-validation UAT cycles in ServiceNow Agile

Requirements:

Required Skills:

  • 7+ years of experience in leading requirements for global ServiceNow CMDB rollouts
  • Deep understanding of CI schemas and IRE rules
  • Experience mapping complex enterprise networks
  • Expertise in defining requirements for MID Servers, IP ranges, firewalls, and credentials
  • Experience in grooming technical backlogs and writing user stories
  • Experience in leading data-validation UAT cycles in ServiceNow Agile

Preferred Skills:

  • Experience with ServiceNow Discovery and CSDM

Similar jobs