ServiceNow BA (CMDB)

Introduction:

We are seeking a highly experienced ServiceNow Business Analyst with expertise in CMDB to join our team. The ideal candidate will have a deep understanding of ServiceNow CMDB, Discovery, and CSDM, as well as proven experience in leading requirements for global rollouts.

Responsibilities:

• Lead requirements gathering for global ServiceNow CMDB, Discovery, and CSDM rollouts
• Define CI schemas and IRE rules
• Map complex enterprise networks and define requirements for MID Servers, IP ranges, firewalls, and credentials
• Groom technical backlogs, write user stories, and lead data-validation UAT cycles in ServiceNow Agile

Requirements:

Required Skills:

• 7+ years of experience in leading requirements for global ServiceNow CMDB rollouts
• Deep understanding of CI schemas and IRE rules
• Experience mapping complex enterprise networks
• Expertise in defining requirements for MID Servers, IP ranges, firewalls, and credentials
• Experience in grooming technical backlogs and writing user stories
• Experience in leading data-validation UAT cycles in ServiceNow Agile

Preferred Skills:

• Experience with ServiceNow Discovery and CSDM