Quick overview
Job description
We are recruiting now for results driven Sales Advisors to join a passionate & vibrant team!
If you are passionate about travel and would like to be part of creating someone elses Dream Holiday / Travel experience', then this role could be perfect for you
This Sales role involves handling INBOUND telephone & web enquiries - No cold calling!
Although a natural flair for sales is required you will receive a 4 week onboarding / training programme to give you all the tools & information you require to hit the ground running . For top performers there will be future opportunities to visit international offices!
About the Sales Advisor Role:
- Basic salary of £25K per annum + uncapped commission.
- Realistic OTE £30K-£40K in Year 1 and Year 2 and beyond £40K-£60K
- Other benefits include staff discounts / offers on retail & travel, medical healthcare cash plan, additional annual leave linked to length of service.
- You will be working 40 hours per week on a 5 out of 7 day rota basis between the hours of 8.45am-8pm
- Permanent role
- Based in Royal Wootton Bassett (car parking on-site)
Travel Sales Advisor Role Duties:
- Handle a mixture of inbound sales calls and Web site driven leads, identify customer needs using a sales approach
- Build rapport quickly and recommend tailored cruise-and-tour holiday packages
- Present complex, high-value itineraries with confidence and expertise
- Create meaningful customer engagement, overcome objections, and close sales
- Offer alternative solutions when original itineraries do not align with client preferences
- Finalise accurate calculations for the cost of holiday packages & complete booking administration with precision and compliance
- Collaborate within a high-energy sales team to drive collective performance
- Adhere to call centre compliance standards, including ABTA regulations, and data protection policies
Skills required for the Sales Advisor Role:
- First class customer service skills
- Sales experience within a call centre environment is desirable
- Excellent written and verbal communication skills
- Ability to establish rapport with customers and build relationships
- Be highly motivated & results orientated
- Good working knowledge of Microsoft software & ability to manage multiple systems
- Ideally you will have sales experience in travel, retail or luxury / premium brands, but full training will be provided
If you are you ready to embark on a journey selling bespoke travel packages then we would love to hear from you
You may have worked in the following capacities;
Sales Associate, Sales Representative, Retail Sales consultant, Luxury sales specialist, Customer service Associate, Sales Consultant, Brand Ambassador, Retail Associate, Sales Advisor, Showroom Sales Representative, Call Centre Advisors
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