Medical Office Associate I, Per Diem, Days, 9am-5pm, AMG Multispecialty,Cedar Knolls, NJ

Medical Office Associate (Front Desk Receptionist)

Responsible for providing day-to-day support operations by performing administrative tasks and ensuring high-quality customer service to patients. Medical office associate manages both the front and back of the office, including billing support, scheduling, coding, patient communication, and filing

Principal Accountabilities:

• Interviews patients for case histories prior to appointments.

• Schedules and coordinates appointments.

• Accurately updates and maintains patients' health records.

• Verifies insurance coverage and assists the billing department with processing claims.

• Communicates test results to patients when directed by physicians or nursing professionals.

• Ensures contacting patients regarding appointments, answering billing questions.

• Assists patients with re-scheduling appointments and other scheduling issues.

• Performs other related duties as assigned.

• Work with highest confidentially and abide HIPA compliance

Required:

• High School Diploma or equivalent.

Preferred:

• Associates degree in Medical Office Management, Business, or related field.

• 3+ year of experience in a medical office environment or relevant area.

• 2+ years' administrative experience

• Must be available to work a minimum of 15 hours per week.
• Must be available to work one day before and one day after both a winter and a summer holiday.
  • Winter holidays: Thanksgiving, Christmas, New Year’s o Summer holidays: Memorial Day, July 4th, Labor Day
• Must be willing to travel to the location where coverage is most needed (advanced notice provided).
  • Possible locations: Clark, Cedar Knolls, Pompton Lakes, Rockaway, Sparta, Summit, Union, West Orange, Bridgewater
• Monthly availability must be submitted via email by the 1st of the previous month.
• Basic understanding of Excel (ie: data entry, color coding, spreadsheet navigation)
• Ability to learn to triage and schedule patients based on predetermined workflows.
• Strong communication skills and a patient-centered approach.
• Ability to multitask in a fast-paced environment and adapt to changing priorities.