Quick Overview
Job Description
To interact with all leads whether provided through advertising, public relations, referral, or personal contact and to turn those leads into residents of the community through the use of independent judgment and professional selling skills. Maintains a positive image of the entity in the community keeping in alignment with our mission, vision, and values. Functions as primary contact for the sales of Assisted Living and Memory Care at the community to professional referral sources, phone and web inquiries, as well as, walk-in visitors to drive occupancy.
Discovers the needs of each prospective resident and their families finding the appropriate solutions to those needs by articulating the benefits and value of the community. Documents all planned and completed marketing activities in a provided CRM on a daily basis. Collaborate with Sr VP of Sales, to strategize and develop creative programs to identify and connect with other stake holders, in order maintain and nurture those relationships. Exercise independent judgment, where needed, to manage common buyer objections raised by prospects and know how to overcome them.
Be familiar with and know how to use the various methods of closing to achieve the desired result and customer service. Follow required procedures in completing all applications and/or contracts for residency. Bachelor’s Degree in Business Administration, Sales, Marketing, or related field; Three (3) years sales and marketing experience. On-site experience in an Assisted Living or Memory Care community preferred. Successful sales experience in a senior living or closely related industry. Commitment to quality outcomes and services for all individuals.
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