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Client Impact Analyst

Tech FireflyUnited States🇺🇸United StatesPosted Sep 22, 2026

Quick Overview

Seniority

Mid Senior

Work mode

Hybrid

Location

United States

Posted

1 week ago

SQLBusiness AnalysisProduct Marketing

Job Description

Client Impact Analyst

Key Responsibilities

Assess every identified test change (new, changed, obsolete, retained) against client rebuild requirements, communication requirements, pricing impacts, and testing impacts.
Apply and maintain mitigation categories (Mitigated, Partially Mitigated, Not Mitigated) for each impacted test.
Translate crosswalk and classification data into client-level impact views based on client ordering/utilization data.
Support development of the Client Readiness Assessment and pricing impact analysis in partnership with Bid/Product Marketing SMEs.
Provide input on client communication content and requirements for the client-facing test build change summary tool.

Required Skills & Experience

3+ years of experience in business analysis, client impact analysis, or client operations roles, ideally in healthcare or laboratory services.
Strong analytical skills with the ability to work in large datasets (Excel/SQL) to connect test-level changes to client-level utilization.
Experience developing impact assessments or readiness assessments for external clients or customers.
Clear written communication skills for producing client-facing summaries and internal impact documentation.

Preferred Skills & Experience

Experience with clinical laboratory client operations, LRC/field service, or client conversion processes.
Familiarity with pricing/match-bill analysis in a laboratory or diagnostics setting.
Familiarity with Compass, Beaker, or LTC test data.

Primary Deliverables

Client impact and mitigation classification for every identified change
Client Readiness Assessment
Input to pricing impact analysis and client-facing communication content

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