Designer Project Manager -Webex Calling Experiences & AI

K&K Global Talent Solutions Inc. is an international recruiting agency that has been providing technical resources in the Canada and the USA region since 1993.

This position is with one of our clients in USA, who is actively hiring candidates to expand their teams.

Job Title: Designer Project Manager -Webex Calling Experiences & AI

Location: San Jose, CA 

Position type: Full time/Permanent role

Job Description

Must Have Technical/Functional Skills

 

•             4+ years of experience in program management, strategy and operations, design operations, or related 

cross-functional roles

•             Experience developing and implementing standardized operational processes, SOPs, or scalable 

workflow frameworks

•             Experience leading cross-functional initiatives within global or matrixed organizations

•             Experience supporting AI transformation, operational excellence, or organizational change initiatives

 

Roles & Responsibilities:

Lead the design and deployment of AI-native operational programs to drive strategic alignment and 

AI-first transformation initiatives across Cisco Collaboration Design. Develop standardized operating 

procedures, scalable frameworks, and repeatable design processes to improve efficiency, consistency, 

and organizational resilience. Partner with leadership and cross-functional stakeholders to operationalize 

systems that enable high-quality design and research delivery at scale. Drive community-building, 

onboarding, internal communications, and team engagement initiatives to strengthen culture, 

visibility, and collaboration across the organization. Build shared guardrails, operational best 

practices, and scalable workflows that help position the team at the forefront of AI-enabled 

design operations.

 

PREFERRED QUALIFICATIONS 

•             Experience supporting design, research, product, or other highly cross-functional organizations

•             Experience leading or contributing to AI-related transformation, adoption, enablement, or operational 

improvement initiatives

•             Experience identifying practical opportunities to apply AI across planning, workflows, documentation, 

or team operations

•             Ability to balance strategic thinking with operational execution in fast-paced environments