Quick overview
SeniorityMid Senior
Work modeHybrid
LocationHarrisburg, PA, United States
Stakeholder ManagementMicrosoft OfficeBusiness Analysis
Job description
Job Title: Senior Business Analyst (BA3)
Location: Harrisburg, PA
Location: Harrisburg, PA
Job Description:
Seeking an experienced Senior Business Analyst to support existing IT systems and the transition to a new statewide Child Welfare Case Management (CW CM) System for the Office of Children, Youth and Families (OCYF).
Key Responsibilities:
- Gather, analyze, and document business, functional, and user requirements.
- Support legacy systems, including CWIS, AFCARS-related reporting systems, and Title IV-E QA Invoicing.
- Collaborate with stakeholders, SMEs, developers, and vendors on system enhancements and modernization.
- Review user stories, functional specifications, and project deliverables.
- Coordinate User Acceptance Testing (UAT), defect tracking, and issue resolution.
- Support data quality initiatives, CCWIS compliance, and federal reporting requirements.
- Manage project activities, timelines, change requests, and status reporting.
- Provide production support, troubleshoot application issues, and assist end users.
- Facilitate stakeholder meetings and maintain project documentation.
Required Qualifications:
- 7+ years developing business, functional, and user requirements for IT systems.
- 7+ years of business analysis experience and knowledge of BA methodologies.
- Strong understanding of SDLC, requirements management, and UAT.
- Experience with system enhancements, defect management, and application support.
- Excellent communication, documentation, and stakeholder management skills.
- Proficiency in Microsoft Office applications.
Highly Desired:
- 2+ years of Child Welfare or Human Services experience.
- IIBA certification.
- Experience with CWIS, CCWIS, AFCARS, or Title IV-E systems.
- Familiarity with TFS, Microsoft Azure, Microsoft Test Manager (MTM), and ServiceNow.
- State government project experience.
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