VP Core Account Management Product

Job Description:
Title - Vice President Core Account Management Product
Location - New York, New York United States - Onsite
Position overview:

• The Small Business Card organization is seeking a product leader to own strategy through delivery for foundational account-management experiences.
• The role will define the long-term vision across entitlements, spend controls, profile linking, and related capabilities, then convert that vision into executable work with engineering teams.
• Because these experiences depend on shared systems and serve customers across businesses, the leader will coordinate closely with Business Banking and Consumer Card.
• Success requires a traditional product manager or product owner who is equally comfortable shaping target-state customer experiences and driving detailed execution.

Key Responsibilities:

• Own the end-to-end product strategy, roadmap, and delivery of core Small Business Card account-management capabilities.
• Define target-state experiences across entitlements, spend controls, profile linking, and other foundational capabilities.
• Translate customer needs and long-term product vision into prioritized requirements, roadmaps, user stories, and delivery plans.
• Partner directly with engineering and architecture teams to evaluate options, manage dependencies, resolve tradeoffs, and deliver scalable solutions.
• Coordinate with Business Banking to identify shared opportunities, align roadmaps, and address cross-business dependencies.
• Partner with Consumer Card where systems, platforms, servicing models, or customer experiences overlap.
• Use customer insight, data, research, and business objectives to guide decisions and measure outcomes.
• Create alignment among product, design, technology, operations, risk, legal, compliance, and control stakeholders

Required Qualifications:

• Demonstrated product management or product ownership experience spanning strategy, roadmap development, requirements, delivery, and launch.
• Experience designing or improving complex customer-facing digital experiences and connecting product decisions to customer impact.
• Proven ability to establish a long-term product vision and deliver it in close partnership with engineering teams.
• Experience managing shared capabilities, platform dependencies, or products that cross organizational boundaries.
• Ability to move between strategic decisions and detailed execution without losing accountability for outcomes.
• Strong written and verbal communication with the ability to align business and technical stakeholders.

Preferred Qualifications:

• Experience with entitlements, authorization, spend controls, identity or profile management, account hierarchies, or similar foundational capabilities.
• Experience in small-business financial services, commercial cards, digital banking, fintech, or payments.
• Experience building products or platforms comparable to those offered by Intuit, Ramp, Brex, Capital One, Bank of America, or MX.

Success in the first six months:

• Establish a unified target-state vision for core account-management experiences and gain alignment across Small Business Card, Business Banking, and Consumer Card.
• Harmonize overlapping roadmaps and clarify ownership, dependencies, priorities, and decision points.
• Translate the target state into detailed, prioritized requirements and an executable delivery plan.
• Advance the highest-priority capabilities into active delivery with clear customer and business measures of success.

Pay Range/Salary: $210K + Bonus
The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.
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