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VOIP Helpdesk Analyst

Southern Communications Ltdbasingstoke🇬🇧United Kingdom

Quick overview

SeniorityMid Senior
Work modeHybrid
Locationbasingstoke, United Kingdom

Job description

We are looking for someone to join our Myphones team to handle technical faults and configuration queries related to VoIP hardware, software, and connectivity escalated from the first-line support team, to provide advice and resolutions to both technical and non-technical customers. Deliver exceptional customer focus, through excellent verbal and written communication skills via phone, email, or t...


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