Quick overview
Job description
IT SERVICE DESK ANALYST
YORK - HYBRID WORKING
BASIC SALARY - £29,000 + BONUS (8-12%)
Great opportunity for someone looking to start or develop their career in IT support.You'll provide first-line support across a large user environment, covering:
* Windows 11 & Microsoft 365
* Incident & request management
* User access & account support
* Hardware/asset management
* ITSM Ticket management
* First-line troubleshooting
* ITIL v4/AZ-900/M365 Fundamentals advantageous
* Previous IT Service Desk Experience will be favoured
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Similar jobs
- HA
Service Desk AnalystRecently posted
Heybridge Associates Ltd · Baildon, Yorkshire · Hybrid · Posted 11 Nov 2026 🇬🇧
Technical SupportTechnologySalary not listed - ME

Service Desk AnalystRecently posted
Morson Edge · Poole, Dorset · Hybrid · Posted 3 Nov 2026 🇬🇧
Microsoft ExcelMicrosoft OfficeJira+1Technology£35k/yr - LI
Service Desk AnalystRecently posted
LA International Computer Consultants Ltd · Winchester, Hampshire · On-site · Posted 10 Nov 2026 🇬🇧
Microsoft OfficeActive DirectoryWindows Server+1Technology£317/hr - MH

Service Desk AnalystRecently posted
Marston Holdings · Neath Port Talbot · On-site · Posted 23 Oct 2026 🇬🇧
SQLAssemblyTechnology£25.5k/yr - BG
Helpdesk & Performance ManagerRecently posted
Brookfield Global Integrated Solutions · london · On-site · Posted 10 Nov 2026 🇬🇧
TechnologySalary not listed - AG

Helpdesk ManagerRecently posted
Ashdown Group · london · Hybrid · Posted 10 Nov 2026 🇬🇧
Microsoft OfficeITILTechnologySalary not listed - SO
Service Desk AnalystRecently posted
Som3 · Northampton, Northamptonshire · On-site 🇬🇧
Microsoft OfficeSharePointTechnologySalary not listed - LJ

HelpDesk Support Contactor, Excellent Tel Manner £140pdRecently posted
Langley James Limited · Basingstoke, Hampshire · On-site · Posted 10 Nov 2026 🇬🇧
TechnologySalary not listed - PR

IT Service Desk AnalystRecently posted Auto Apply
Procentia · Bristol · Hybrid · Posted 9 Nov 2026 🇬🇧
SQLTechnical SupportZendesk+3TechnologySalary not listed - CU

Helpdesk OperatorRecently posted
Compass UK & Ireland · Hardwick, Cambridgeshire · Hybrid · Posted 9 Nov 2026 🇬🇧
TechnologySalary not listed - HS

Junior Service Desk TechnicianRecently posted
Hunter Selection · Coalville, Leicestershire · Hybrid · Posted 4 Nov 2026 🇬🇧
Microsoft OfficeTechnologySalary not listed - CI

Service Delivery Manager - Help DeskRecently posted
Corecruitment International · Bourne, Lincolnshire · Hybrid · Posted 6 Nov 2026 🇬🇧
Technology£40k - £45k/yr
