Why This Role Stands Out
This role at First Horizon Bank offers a fantastic opportunity to build your financial expertise within a supportive team while enjoying the flexibility of a hybrid work schedule. If you are a detail-oriented professional who thrives on delivering exceptional client service and wants to grow your career in a reputable banking environment, you are an ideal candidate to excel here. Apply today to start making a meaningful impact while advancing your professional skills.
Quick Overview
Job Description
Operational efficiency
- Handle a cash drawer; ensuring proper control of cash drawer; follow all audit and security policies and procedures.
- Process deposits, withdrawals, transfers and loan payment transactions for customers.
- Process miscellaneous transactions (bonds, municipal coupons, money orders, etc.).
- Assist in daily balancing and processing of ATM(s), including the processing of all entries.
- Assist in the verification of deposits in the night and lobby depository.
- Assist with the dual control vault responsibilities.
- Stay informed of all operational updates and changes to ensure compliance with all current guidelines.
- Deliver excellent client experiences consistently and promptly resolve client issues effectively.
- Ensure an excellent overall client experience by assisting clients with select service needs.
- Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning.
- Identify cross selling opportunities and refer clients/prospects to the appropriate team.
- Promote bank products and services to further enhance client relationships.
- Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics.
Client experience
Sales and service
Compliance and risk management
Perform all other job related duties as assigned
SUPERVISORY RESPONSIBILITIESNo supervisory responsibilities
QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the education and experience required and/or preferred as noted.
High school diploma or GED required and 6 months of cash handling or teller experience strongly preferred or equivalent combination of education and experience.
COMPUTER AND OFFICE EQUIPMENT SKILLSMicrosoft Office Suite
In addition, 10-key calculator; coin counter
CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc) Not necessaryAs part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements.
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